Program Manager for Scheduling and Operations

6 days ago


Federal Way, Washington, United States Redwood Family Care Network Full time

Redwood Family Care Network is a leading provider of innovative home and community-based services to individuals with intellectual and developmental disabilities. We are committed to delivering world-class, person-centered care that enriches the lives of our clients.

We are seeking an experienced Program Manager for Scheduling and Operations to join our team in the Kent Area. This critical role will ensure effective staffing coverage for our clients, providing support and guidance to our staff members.

The successful candidate will have extensive knowledge of DSHS policies and procedures, as well as experience working within a business, social services, or educational setting. They will be able to identify potential areas of compliance vulnerability and risk, assisting in developing/implementing corrective action plans for resolution of problematic issues.

This is a challenging yet rewarding role that requires strong leadership skills, attention to detail, and excellent communication abilities. The ideal candidate will be comfortable working in a fast-paced environment, managing multiple priorities, and adapting to changing situations.

As a Program Manager for Scheduling and Operations, you will have the opportunity to make a meaningful impact on the lives of our clients and their families. You will be part of a dynamic team that is passionate about delivering high-quality services and making a positive difference in our community.

In this role, you will:

  • Coordinate and schedule all employee coverage for shifts, leave, vacation, etc.
  • Maintain updated schedules and agency phone list
  • Ensure scheduled employees have met minimum training requirements before working alone with clients
  • Provide supervision and training of House Managers and support staff on timesheet and mileage chart completion, leave policy, inexcusable absences
  • Create monthly payroll reports ensuring accuracy of hours/mileage reported
  • Ensure employee compliance with attendance related policies. Updates attendance tracking spreadsheet
  • Provide support for Program Directors and Managers as needed including providing schedule updates for on call managers
  • Build and maintain rapport with clients and programs
  • Maintain and updates staffing spreadsheets in the drive for each program
  • Follow all agency policies and procedures
  • Has extensive knowledge of WAC's and DSHS policies related to residential services
  • Acts as Crisis On-Call Responder when designated
  • Attends team meetings and training as required
  • Acts as a positive role model. Treats clients with dignity and respect
  • Communicates and coordinates with outside agencies for the benefit of the clients

Benefits include a competitive salary range of $28-$30 per hour, depending on experience. If you are a motivated and compassionate individual who is passionate about delivering exceptional services to individuals with intellectual and developmental disabilities, we encourage you to apply for this exciting opportunity.



  • Federal Way, Washington, United States Walgreens Full time

    Company OverviewWe are seeking a highly skilled and experienced Retail Operations Manager to join our team at Walgreens. As a Shift Lead, you will play a key role in ensuring the smooth operation of our retail stores.SalaryThe estimated salary for this position is $18-$20 per hour, depending on your skills, experience, and location.Job DescriptionThis...


  • Federal Way, Washington, United States FPI Management, Inc. Full time

    Job OverviewWe are seeking an experienced Affordable Housing Operations Manager to assist the Community Director with day-to-day property operations and manage the asset to meet our clients' expressed operational and financial goals.


  • Federal Way, Washington, United States Holman Logistics Full time

    Director of Marketing Job DescriptionThis role is a key position in Holman Logistics, reporting directly to the company President and Senior Level Management Team. As Director of Marketing, you will play a critical role in developing objectives and strategies for overall business revenue and profitability.Key Responsibilities:Maintain an annual marketing...


  • Federal Way, Washington, United States DaVita Full time

    DaVita is a leading healthcare provider with a mission to build the greatest healthcare community in the world. Our company culture emphasizes being a community first and a company second, fostering a sense of belonging among our teammates.About the RoleWe are seeking a highly skilled Payroll Operations Manager to join our team in Federal Way, Washington....


  • Federal Way, Washington, United States DaVita Full time

    DaVita seeks a highly skilled Business Development Manager to join its Revenue Operations team. The successful candidate will be responsible for identifying and implementing opportunities within DaVita's revenue cycle systems, collaborating with teams across the company.Job OverviewThe Revenue Operations Manager (ROPS Business Analyst Team - Kinetic) will...


  • Federal Way, Washington, United States Planet Fitness - The Core Group Full time

    Job Summary:The Facility Operations Director will be responsible for overseeing the day-to-day operations of our gym to ensure an exceptional member experience. This role will lead a team of employees in a positive and motivating manner, providing continuous training and development opportunities.About the Role:This is a full-time position requiring 43 hours...


  • Federal Way, Washington, United States Kiewit Corporation Full time

    Job OverviewKiewit is a leading construction company that specializes in heavy civil projects. We are seeking a highly skilled and experienced Project Engineer to join our team.The successful candidate will have a strong background in construction management and a passion for delivering high-quality projects. They will be responsible for planning,...

  • Survey Party Chief

    1 week ago


    Federal Way, Washington, United States MacKay Sposito Full time

    About the RoleWe are seeking an experienced Survey Party Chief to join our team. As a senior field operations manager, you will be responsible for leading survey crews and overseeing project execution in various environments.Key ResponsibilitiesLead and manage survey crews to achieve maximum efficiency and quality on every projectOperate and maintain...


  • Federal Way, Washington, United States City of Federal Way, WA Full time

    The City of Federal Way, WA is seeking a skilled Aquatics Instructor to join our team. This is a temporary, part-time position with variable hours and no benefits.Job Summary: We are looking for an experienced instructor to teach all ages and levels of the American Red Cross Learn to Swim Program. The ideal candidate will have excellent communication skills,...


  • Federal Way, Washington, United States Sprague Pest Solutions Full time

    Sprague Pest Solutions - Pest Management Route ManagerAre you passionate about delivering exceptional service and ensuring the health and safety of your community? As a Pest Management Route Manager at Sprague Pest Solutions, you will have the opportunity to make a real difference in the lives of our customers.About the Role:Manage a dedicated route of...


  • Federal Way, Washington, United States Sprague Pest Solutions Full time

    About the JobWe are seeking a highly skilled and motivated Commercial Pest Control Technician (Route Manager) to join our team at Sprague Pest Solutions. In this role, you will be responsible for managing a dedicated route of commercial clients, providing top-notch pest control and inspection services according to established standards for timeliness and...


  • Federal Way, Washington, United States Oak View Group Full time

    OverviewOak View Group is a leading global company in venue development, management, and premium hospitality services for the live event industry.We offer an unparalleled solution set for a collection of world-class owned venues and a client roster that includes the most influential and highest attended arenas, convention centers, music festivals, performing...


  • Federal Way, Washington, United States Sprague Pest Solutions Full time

    Commercial Pest Control Career at SpragueSprague Pest Solutions is a leading provider of pest management services, dedicated to safeguarding people, property, and food. As a Commercial Pest Control Technician (Route Manager) with our company, you will play a crucial role in delivering top-notch services to our commercial clients.About the RoleWe are seeking...


  • Federal Way, Washington, United States Sprague Pest Solutions Full time

    About UsSprague Pest Solutions is dedicated to protecting public health and food safety by providing innovative pest management solutions.Our MissionWe strive to deliver uncompromising service, protect the environment, and promote a culture of inclusion and opportunity.Job SummaryWe are seeking a highly skilled Commercial Pest Control Technician (Route...


  • Federal Way, Washington, United States Sprague Pest Solutions Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Commercial Pest Management Specialist to join our team at Sprague Pest Solutions. As a key member of our team, you will be responsible for managing a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial manner.About the JobThis...


  • Federal Way, Washington, United States RAYUS Radiology Full time

    Job OverviewWe are seeking a skilled Radiologic Technologist to operate our state-of-the-art CT scanners and produce high-quality images for diagnostic purposes.Key Responsibilities:Operate CT scanners to produce accurate and detailed images of the bodyPrepare patients for scanning procedures, explaining the process and ensuring their comfort and...


  • Federal Way, Washington, United States Targa Real Estate Services Inc. Full time

    Job OverviewWe are seeking a highly skilled Facilities Management Coordinator to join our team at Targa Real Estate Services Inc. This role is responsible for overseeing the day-to-day operations of our properties, ensuring seamless facility management and maximizing resident satisfaction.Key Responsibilities:Leadership and Team Management: Supervise...

  • CT Scanner Operator

    5 days ago


    Federal Way, Washington, United States Summit Medical Staffing Allied Full time

    Summit Medical Staffing Allied is seeking a travel CT scanner operator for a temporary position in Federal Way, Washington.About the JobWe are looking for a skilled and experienced CT technologist to work with our healthcare team. The successful candidate will be responsible for operating a CT scanner to produce high-quality images of patients' internal...


  • Federal Way, Washington, United States Gpac Full time

    **About the Role:**Gpac is a highly respected heavy civil contractor seeking an experienced Site Development Project Manager to join their dynamic team. The ideal candidate will have at least 5 years of experience in estimating and managing earthwork projects, with a strong understanding of construction practices and project management principles.The...


  • Federal Way, Washington, United States TalentBurst Full time

    Job DescriptionWe are seeking a highly skilled Refund Specialist to join our Credits Team in Revenue Operations Department.This is an excellent opportunity for individuals who excel in analytical and problem-solving roles, with a high level of multitasking abilities and strong mathematical skills.The ideal candidate will have experience in healthcare...