Special Projects Technician
4 weeks ago
TAK Communications is a leading national telecommunications and broadband service provider that offers full value chain communications services and solutions to its customers across the US. We are seeking a Special Projects Technician to join our team in Madison, WI.
This role will involve assisting with various projects, including multi-dwelling unit (MDU) service calls, cable, internet, and security product installs, maintenance, and upkeep of our warehouse. The ideal candidate will have excellent customer service, time management, problem-solving, and troubleshooting skills.
Key Responsibilities:
- Maintain a clean and organized warehouse environment
- Track and manage inventory for all equipment and parts
- Place orders and manage deliveries, stocking shelves
- Issue and return equipment to technicians daily and weekly
- Complete daily reconciliations of technician equipment levels
- Participate in company vehicle management, cleaning and detailing vehicles, and delivering vehicles requiring repair to the repair shop
- Assign uniforms, tools, and safety gear to technicians, ensuring invoices are signed
- Perform installations and changes of service
- Troubleshoot and resolve customer concerns
- Ensure products and services are working properly to drive a positive customer experience
- Prioritize, organize, and efficiently complete tasks to meet deadlines
Requirements:
- Warehouse experience preferred
- General construction experience preferred
- Excellent customer service, time management, problem-solving, and troubleshooting skills
- Ability to learn and operate testing equipment and software/programs
- Ability to utilize hand tools, identify wire size/color, and accurately utilize measuring devices
- Ability to carry, climb, operate, and work upon an extension ladder (approximately 28 feet high and 75 pounds)
- Ability to complete work indoors, outdoors, in tight spaces, and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time
- Ability to lift and carry up to 75lbs
- Ability to safely navigate various terrains, managing equipment and tools
- A body weight of no more than 275 pounds to perform ladder work safely
- Valid driver's license
- Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)
TAK Communications is an Equal Employment Opportunity (EEO) Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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