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Senior Patient Flow Supervisor
2 months ago
The Patient Flow Coordinator serves a pivotal role within the Clinical Command Center, focusing on optimizing patient throughput and bed management across the healthcare system.
Key Responsibilities- Leadership: Act as the team lead for the Patient Flow Coordinator team, overseeing bed management queues, documentation, and staff assignments.
- Operational Support: Provide guidance to patient flow staff during challenging situations, ensuring efficient placement of emergent patients and managing bed placement workflows.
- Education: Facilitate training and re-education of team members on new workflows and procedures.
- Issue Resolution: Address and escalate issues to the appropriate managerial staff when necessary.
- Collaboration: Work closely with various departments, including Transfer Center and Behavioral Health, to ensure timely patient placements.
The Patient Flow Coordinator is responsible for:
- Strategizing patient placements based on acuity levels and hospital capacity.
- Managing admissions, transfers, and placements in alignment with organizational policies.
- Utilizing real-time capacity planning tools to facilitate patient movement.
Monitor bed planning performance and engage in problem-solving to maintain positive patient flow. Collaborate with Environmental Services to prioritize room cleaning and prepare for daily bed meetings.
Reporting and CompliancePrepare end-of-shift reports and maintain a professional image while demonstrating excellent customer service. Ensure compliance with regulatory requirements and quality initiatives.
QualificationsA Bachelor's Degree in a relevant field is required, along with a valid RN or LPN license and a minimum of five years of experience in a clinical environment.
