Retail Sales and Service Representative

6 days ago


Miami, Florida, United States Awards Trophy World Full time

Awards Trophy World, a leading provider of corporate awards, recognition plaques, sport trophies, medals, decorative apparel, and promotional items, is seeking a Retail Sales and Service Representative to join our team in Miami.

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Overview

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With over 60 years of servicing the South Florida area, we take pride in offering our customers the best designs in our product line. Our retail store in Miami is looking for a highly skilled sales professional to contribute to our continued success.

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Compensation Package

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The estimated annual salary for this position is between $40,000 - $60,000, based on experience and location, making it an attractive opportunity for those looking to grow their career in sales.

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Key Responsibilities

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This role requires a sales professional who can:

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  • Deliver exceptional customer service through daily interactions and resolve any customer concerns promptly\
  • Utilize the Sales Management system to generate quotes and process orders efficiently\
  • Operate the Point of Sale system to manage transactions and maintain accurate records\
  • Identify opportunities to upsell and cross-sell products to enhance customer satisfaction and loyalty\
  • Collaborate with the Sales Manager to develop strategies to achieve monthly sales targets\
  • Build strong relationships with clients to drive repeat business and referrals\
  • Maintain a clean and organized workspace, adhering to company standards\
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Requirements

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To excel in this role, candidates should possess:

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  • At least 2 years of experience in sales and customer-facing roles\
  • Excellent communication and interpersonal skills\
  • A quick learning ability to adapt to new systems and processes\
  • A motivated and dedicated approach to achieving sales targets\
  • A teamwork mindset and commitment to delivering exceptional customer experiences\
  • A high school diploma or equivalent as a minimum educational requirement\
  • A process-driven work style to ensure efficiency and accuracy\
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Why Join Our Team

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As a member of our team, you'll enjoy a dynamic work environment, competitive compensation, and benefits package, including paid time off, accident insurance, and disability insurance.



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