Patient Care Coordinator

1 week ago


Woodstock, Illinois, United States EssilorLuxottica Full time
Job Summary

We are seeking a highly skilled Patient Care Coordinator to join our team at EssilorLuxottica. As a Patient Care Coordinator, you will play a vital role in ensuring the smooth operation of our practice by coordinating the daily administration of doctors, visitors, and patients.

Key Responsibilities
  • Greet patients promptly and provide exceptional customer service.
  • Optimize patient satisfaction, provider time, and treatment room utilization by scheduling appointments and managing patient flow.
  • Facilitate reminder calls to patients for appointment confirmation and order pickup notification.
  • Record and update financial information, collect patient charges, and file third-party claims.
  • Maintain business office inventory and equipment by checking stock and ordering supplies as needed.
  • Protect patient confidentiality and maintain HIPAA compliance.
  • Ensure all office systems are maintained and a safe working environment is provided for all team members and patients.
Requirements
  • High school graduate or equivalent.
  • 2+ years of office experience in a healthcare setting.
  • Strong customer service skills and ability to work effectively in a team environment.
  • Basic knowledge of services, products, vision insurance plans/coverage, and office operations.
What We Offer

We offer a competitive salary, bonus, and commission plan, as well as a comprehensive benefits package, including health care, retirement savings, paid time off/vacation, and employee discounts. EssilorLuxottica is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.



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