Service Department Supervisor
1 month ago
At Golden State Peterbilt, we are seeking a highly skilled and experienced Service Foreman to join our team. As a Service Foreman, you will play a critical role in overseeing the maintenance and repair operations of our service department, ensuring high-quality service, and managing a team of technicians.
Key Responsibilities:- Lead a team of technicians, assigning tasks and ensuring timely completion of repairs and maintenance.
- Coordinate service schedules, prioritize work orders, and optimize the efficiency of the service department.
- Maintain high standards of workmanship, ensuring all repairs meet manufacturer specifications and industry regulations.
- Interact with customers to understand their service needs, provide estimates, and address any concerns or complaints.
- Provide guidance and training to technicians, fostering their professional growth and ensuring they stay updated on the latest technologies and service procedures.
- Strong understanding of truck systems, engines, transmissions, and other components, along with proficiency in diagnostic tools and software.
- Effective leadership skills to motivate and manage a team of technicians, delegating tasks and resolving conflicts as needed.
- Excellent communication skills to interact with customers, service advisors, parts department, and upper management, conveying technical information clearly and professionally.
- Ability to troubleshoot complex issues, identify root causes, and implement effective solutions in a timely manner.
- Strong organizational skills to manage service schedules, prioritize tasks, and maintain accurate records.
- Opportunity to work with a leading truck dealership and contribute to the success of our service department.
- Chance to develop your leadership and technical skills, with opportunities for advancement within the company.
- Competitive pay and benefits package, including bonuses and opportunities for professional growth.
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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