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Customer Service Associate

2 months ago

Moscow, Idaho, United States Rosauers Supermarkets Full time
Position Overview

Work Schedule: Morning Availability

At Rosauers Supermarkets, a Customer Service Associate plays a crucial role in delivering an enjoyable shopping experience. This position involves ensuring that every customer interaction is characterized by warmth and friendliness, leaving shoppers satisfied and happy. Your attention to detail in handling purchases, assisting customers, and keeping the store environment clean and inviting contributes significantly to our customers' overall experience.

Key Responsibilities

  • Greet and welcome customers as they enter or exit the store.
  • Engage with customers in a friendly and professional manner.
  • Assist customers with inquiries, help them find products, and offer suggestions.
  • Efficiently bag customer purchases.
  • Provide carry-out assistance to customers upon request.
  • Collect shopping carts from the parking lot and surrounding areas.
  • Return items from the checkout area to their appropriate locations.
  • Restock supplies at the checkout stands, including shopping bags.
  • Maintain cleanliness by sweeping and mopping floors as necessary.
  • Perform additional tasks as required.

Qualifications

  • Strong focus on customer satisfaction
  • Ability to adapt to various situations
  • Positive and friendly demeanor

Benefits Offered

Eligibility for benefits may vary based on role, length of service, store location, hours worked, and applicable agreements.

  • Competitive earning potential with weekly pay.
  • Comprehensive Health Care Plan (Medical, Dental, Vision, Prescription)
  • Retirement Plan options (Pension, 401k with Company Match)
  • Paid Time Off (Vacation, Sick Leave, Holidays)
  • Life Insurance options (Basic, Voluntary, AD&D)
  • Life Flight Insurance coverage
  • Pet Insurance choices
  • Employee Discounts
  • Scholarship Opportunities
  • Leadership Development Programs
  • Employee Assistance Services

Requirements

  • Must be 14 years of age or older
  • Completion of a pre-employment background check
  • Availability for morning shifts

Application Process

To apply, simply click the 'Apply' button. After submitting your application online, our hiring team will review it and reach out with the next steps.

Company Growth

  • Expanded to over 2,000 employees
  • Established more than 23 store locations in the Pacific Northwest
  • Awarded multiple recognitions within the community

Diversity Commitment

Rosauers Supermarkets is an equal opportunity employer dedicated to building a diverse workforce.