Relationship Banker

1 day ago


Boston, Massachusetts, United States East West Bank Full time
Job Summary:

As a Relationship Banker at East West Bank, you will play a key role in managing, retaining, and acquiring long-lasting win-win relationships with our customers. You will identify and understand customers' long-term financial needs and offer tailored product and services solutions. You will leverage the bank's latest technology products to meet our customers' expanding needs.

Responsibilities:

Achieve quarterly and annual team/branch sales goals: C&I, CRE, SBA, mortgage, treasury management, deposits, wealth management investment products, international deposits/wires, and other commercial and consumer products

Source and develop loans including but not limited to HELOC, Residential Loan and Commercial Loan

MLO position only:

Comply with annual renewals and all regulations for MLO; understand the interest rates, financing, and calculations to better service potential mortgage customers

Maintain a thorough knowledge of the bank's deposit, loan and ancillary products and an understanding of the qualifications required

Assist customers with financial needs such as cash withdrawals, deposits, transfers, loan/credit card payments, wire transfers and foreign currency exchange.

Requirements:

High school diploma or general education degree (GED) required; Bachelor's degree preferred

2+ years of customer service, teller, sales experience, and MLO experience within the banking and/or financial service industry highly preferred

Strong working knowledge of branch operations

Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships, and delivering results

Professional and thorough, with strong follow-up skills

Able to adapt to new processes and technologies quickly

Strong familiarity and fluency with branch technology, mobile and online banking platforms

Strong problem-solving, decision-making, and customer-service skills

Compensation:

The base pay range for this position is USD $22.00/Hr. - USD $23.50/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location. East West Bank
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