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Wedding Stylist and Sales Associate

2 months ago

Seattle Washington, United States Anthro Weddings Full time
Job Summary

The Anthropologie Weddings Stylist and Sales Associate contributes to driving sales through supporting the leadership team in elevating the customer experience and establishing lasting connections with customers.

Key Responsibilities
  • Customer Experience
    • Acts as a brand representative reflective of the company values.
    • Contributes to the service and selling culture in the store by developing authentic customer connections, offering expert styling advice and providing an individualized experience with product recommendations.
    • Utilizes technology to provide a frictionless client experience and transact in the moment by upselling or sharing product not available in store; supports associate education, clienteling, and brand focuses through the use of technology.
  • Leadership + Team Management
    • Inspires team through creativity, outfitting, and shared fate; drives the store by being positive, confident, respectful, and helpful to others.
    • Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses.
    • Partners with leadership team to mentor service and selling strategies to impact individual and monthly goals.
  • Visual + Business Operations
    • Assists store leaders in maintaining a visually compelling store that is neat, clean and organized; supports weekly store objectives relating to customer service, outfitting, or styling.
    • Assesses Anthropologie Weddings styling expectations looking for business driving opportunities for the store; takes smart risks with measurable results to maximize sales and impact customer experience.
    • Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store.
  • Communication + Relationships
    • Participates in store communication and fit sessions; facilitates sharing of product knowledge, current trends, and personal styling priorities to inspire the staff and customer.
    • Provides store and departmental insight related to the customer experience and communicates to Anthropologie Weddings leadership team; participates in district forums when applicable.
    • Fosters ongoing relationships with clients through outreach and networking, appointment generation, service follow-up, and engagement through store events.
Requirements
  • Anthro and Anthro Weddings brand fan.
  • Experience in customer service and clienteling.
  • Experience being a team player.
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.