Customer Service Associate

5 days ago


Franklin, Virginia, United States Giant Food Full time

We are seeking a highly skilled and customer-focused individual to join our team as a PT Clerk in our frozen food department. As a member of our team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales goals.

About Us

Giant is the leading grocery retailer in the Baltimore-Washington area, serving over 2 million weekly customers and generating annual sales of $5 billion. With a rich history dating back to 1936, our company has grown from a single store on Georgia Avenue in Washington D.C. to over 160 stores across D.C., Maryland, Virginia, and Delaware.

Our mission is to be the most trusted and loved local food retailer in our community. We strive to provide our customers with convenient ways to prepare meals for moments that matter most through meal solutions, recipe inspiration, time-saving services like pickup and delivery, and more.

Job Description

This is a part-time opportunity that involves working variable hours, including weekends and holidays. You will be required to maintain a clean and organized store environment, restock shelves, rotate merchandise, and perform cleaning tasks. You will also be responsible for providing exceptional customer service, making product recommendations, and resolving customer inquiries.

Benefits

We offer a competitive hourly rate of $12-$15 per hour, depending on experience. In addition, we provide opportunities for advancement, training, and professional development. Our comprehensive benefits package includes medical, dental, and vision insurance, paid time off, and employee discounts. If you are a motivated and customer-focused individual who is looking for a rewarding career in retail, we encourage you to apply.


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