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Customer Service Representative

2 months ago

Port Clinton, Ohio, United States Salon 53 Full time

Job Summary:

Salon 53 is seeking a highly organized and customer-focused individual to fill the role of Receptionist. As the first point of contact for clients, this position is responsible for ensuring a positive and welcoming experience.

Key Responsibilities:

  • Greeting and Client Experience: Greet clients in a friendly and professional manner, ensuring they feel welcome and valued.
  • Phone and Scheduling: Answer and manage phone calls, schedule appointments, and maintain accurate records.
  • Administrative Support: Provide administrative support to the salon team, including tasks such as data entry and filing.
  • Reception Area Maintenance: Maintain a clean and organized reception area, ensuring a professional and inviting atmosphere.
  • Additional Duties: Assist with various tasks as needed, including but not limited to, managing inventory and supplies.

Requirements:

  • Communication and Interpersonal Skills: Possess excellent communication and interpersonal skills, with the ability to work effectively with clients and team members.
  • Organizational Abilities: Demonstrate strong organizational abilities, with the capacity to multitask and work in a fast-paced environment.
  • Previous Experience: Previous experience in a similar role is a plus, but not required.