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Wireless Sales Manager

1 month ago

Port Clinton, Ohio, United States OSL Retail Services Full time
Job Summary

We are seeking a highly skilled Wireless Sales Manager to lead our retail team and drive sales excellence in the wireless sector. As a key member of our team, you will be responsible for overseeing daily operations, managing a team of sales associates, and implementing effective sales strategies to meet and exceed sales targets.

Key Responsibilities:

  • Oversee daily operations of the wireless department, ensuring smooth and efficient service delivery
  • Manage and supervise a team of sales associates, including scheduling, training, and performance evaluation
  • Drive sales targets and performance goals by motivating the team and implementing effective sales strategies
  • Maintain an in-depth knowledge of all products and services offered and ensure the team is also well-informed
  • Monitor inventory levels and ensure all products are adequately stocked and displayed according to company standards
  • Oversee customer inquiries, resolving issues, and ensuring a high level of customer satisfaction
  • Conduct regular team meetings to update staff on new sales targets, promotional activities, and operational changes
  • Analyze sales figures, forecast future sales, and adapt strategies to market trends
  • Coordinate with the marketing department to implement promotional campaigns and sales initiatives
  • Ensure compliance with all company policies and procedures as well as legal regulations
  • Manage the department budget, including labor costs, supplies, and other expenses
  • Maintain cleanliness and organization within the sales area to provide a pleasant shopping environment
  • Report to upper management on sales results, potential customer issues, and the overall performance of the department

Requirements:

  • Retail management experience in wireless or electronics
  • Demonstrated ability to drive team performance, sales results, and service quality
  • Strong communication and presentation skills, essential for effective leadership and customer interactions
  • Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities
  • Physical ability to lift 30-50 pounds
  • Capability to stand or walk for extended periods during shifts

What We Offer:

  • Competitive base salary and commissions
  • Quarterly performance bonuses
  • Extensive employee discounts, including up to 50% off wireless services and RRSP matching
  • Paid vacation and comprehensive training
  • Career development opportunities and a supportive work environment

About OSL Retail Services:

OSL Retail Services is a dynamic and people-centric company excelling in outsourced sales services for North America's leading Fortune 500 firms. We've built our legacy on passionate employees, exceptional customer service, and enduring relationships. Our commitment to our team is evident in our personalized in-store and online LMS training and partnerships with educational institutions like Franklin University, offering opportunities to further your true potential.