Account Resolution Specialist

1 week ago


Washington, Washington, D.C., United States Colonial Parking Inc Full time
Key Responsibilities

As an Account Resolution Specialist, you will:

  • Respond to new or existing customer inquiries regarding type of service, alternative services, or account status.
  • Maintain queue schedule and TOD (time on duty) for inbound calls.
  • Update customer information, make account adjustments, and assist with billing and invoice inquiries.

You will also be required to complete knowledge and understanding of all programs within the portfolio of Colonial Parking locations.



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