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Patient Advocate Full Time Days

2 months ago


Worcester, Massachusetts, United States Tenet Healthcare Full time

**Job Summary**

As a Patient Advocate at Tenet Healthcare, you will play a vital role in ensuring the highest level of patient satisfaction and care. This position requires strong communication and interpersonal skills, as you will be working closely with patients, families, and healthcare teams to resolve issues and provide support.

**Key Responsibilities:**

  • Conduct thorough interviews with patients and/or family members to understand their concerns and needs.
  • Record and maintain accurate and complete documentation of all activities performed, including financial clearance and collections.
  • Develop and maintain strong relationships with patients, families, and healthcare teams to ensure seamless communication and care.
  • Perform field visits to patient homes for skiptracing and/or assist patients with documents and other needs.
  • Follow up on assigned accounts to ensure timely resolution and follow-through on applications submitted.

**Requirements:**

  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Excellent problem-solving and conflict resolution skills.
  • Ability to maintain confidentiality and handle sensitive information.

**About Tenet Healthcare:**

Tenet Healthcare is a leading healthcare provider dedicated to delivering high-quality patient care and exceptional service. We are committed to creating a positive and supportive work environment that fosters growth and development for our employees.