Room Attendant

5 days ago


Philadelphia, Pennsylvania, United States AccorHotel Full time
Job Title: Room Attendant

We are seeking a highly skilled and detail-oriented Room Attendant to join our team at Sofitel - Philadelphia. As a key member of our housekeeping team, you will be responsible for ensuring the highest level of guestroom cleanliness and comfort.

Key Responsibilities:
  • Prepare and pamper our guests with exceptional service, creating a "feel welcome" experience.
  • Ensure the highest level of guestroom cleanliness and preparation of our Sofitel Bed Concept for an exceptional sleep experience.
  • Interact with guests and respond thoughtfully and independently, creating memorable experiences.
Requirements:
  • Passion for delivering personalized customer service and a strong commitment to creating the desired guest experience.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to naturally engage with guests and show empathy, have genuine care and concern for both the well-being of our guests and fellow team members.
  • Positive, can-do, team player attitude, with a strong desire to support and assist your department and other hotel colleagues.
About Us:

At AccorHotel, we are committed to providing a unique and memorable experience for our guests. Our team of highly trained Ambassadors are dedicated to delivering exceptional service and creating a sense of joie de vivre for all who enter our doors.

We recognize and celebrate team and individual successes, and we are an inclusive company that values diversity and promotes equal opportunities for all.


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