Hotel Room Attendant
4 weeks ago
Job Title: Room Attendant
Job Summary:
We are seeking a detail-oriented and customer-focused Room Attendant to join our housekeeping team at Aloft Philadelphia Downtown. As a Room Attendant, you will be responsible for ensuring that our guest rooms meet the highest standards of cleanliness and comfort.
Responsibilities:
* Clean and maintain guest rooms, including sweeping, mopping, scrubbing, and vacuuming
* Change bed linens and replace towels and other amenities
* Clean and polish furniture and fixtures; dust furniture, walls, or equipment
* Notify managers concerning the need for repairs in guest rooms
* Process guest items left in rooms according to lost and found policy
* Follow sustainability guidelines and practices related to HHM's EarthView program
* Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards
* Perform house person and lobby attendant duties when short-staffed or during peak periods
* Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
Requirements:
* High school diploma preferred
* Previous housekeeping experience required or equivalent training
* Understand and communicate in English
Benefits:
* Competitive wages for full-time and part-time opportunities
* Medical, dental, and vision health insurance
* Paid time off
* 401(k) company match
* Free basic life insurance
* Travel discounts
* Commuter transit and commuter parking benefits
* Employee assistance and wellness program
* Educational/professional development
* Referral bonus program
Work Environment and Context:
* Work schedule varies and may include working on holidays and weekends
* Requires standing for extended periods, walking, pushing, and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds, and use of cleaning chemicals
What We Believe:
* People are our capability
* Hearts that serve
* Only excellence
* Stay nimble - own it
About Us:
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
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