Room Attendant

4 weeks ago

Philadelphia, Pennsylvania, United States Loews Philadelphia Hotel Full time
Job Summary

As a Room Attendant at Loews Philadelphia Hotel, you will be responsible for ensuring the highest level of cleanliness and comfort for our guests. This role requires a strong attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment.

Key Responsibilities
  • Clean and sanitize all assigned rooms and bathrooms to hotel standards
  • Follows the designated sequence of room assignments
  • Replaces all amenities and linens according to hotel standards
  • Keeps cart and linen closets clean and orderly
  • Reports irregularities such as hot-plates, pets, suspicious persons and behavior, unusual items, and activities to Supervisor
  • Notifies Supervisors of discrepancies such as vacant rooms, etc.
  • Turns in lost and found items as per hotel standards
  • Reports items of value left unsecured in hallways and guestrooms
  • Cleans assigned rooms within shift time requirements, passing all inspections
  • Removes Room Service trays from rooms and places in on floor by room entrance
  • Replaces burned out light bulbs according to hotel standards
  • Assists in preparation and deep cleaning of VIP rooms
  • Cleans spots on walls
  • Cleans spots on carpets
  • Completes special cleaning projects
  • Refills cleaning bottles with chemicals according to department guidelines
  • Applies excellent guest relations skills when interacting with guests
  • Interacts with guests in a friendly and professional manner
  • Anticipates guest needs, demonstrating sensitivity and responsiveness, ensuring complete guest satisfaction and repeat business
  • Familiar/knowledgeable about the hotel and able to explain the locations and operating hours of hotel facilities
  • Satisfies guest requests for information and services
  • Demonstrates a friendly attitude to co-workers and all other hotel staff
  • Treats guests and other employees with courtesy and respect
  • Consistently maintains a positive attitude that ensures the best guest experience
  • Gives recognition to repeat guests
  • Follows procedures when entering guest rooms, always keeping the guest's need for privacy in mind
  • Handles all guest complaints according to Star Service Standards, notifies Manager of actions taken
  • Adheres to OSHA regulations and hotel policies and procedures regarding emergencies, safe work practices, and wearing of protective gear as necessary
  • Adheres to OSHA regulations and hotel cleaning policies and procedures to ensure professional appearance of hotel
  • Thorough knowledge of proper cleaning methods for various surfaces
  • Uses proper chemicals when cleaning as described by the department's procedures
  • Thorough knowledge of proper carpet and upholstery care policies and procedures
  • Adheres to established cleaning schedules and methods to extend life of carpet and professional appearance of hotel
  • Performs all duties in a timely and professional manner
  • Performs a visual inspection before leaving any areas
  • Follows procedures for issuance and return of room keys, prioritizing of rooms, record-keeping, and status updates
  • Demonstrates working knowledge and team effort in accomplishing additional projects as assigned
  • Observes hotel telephone etiquette, message, and call handling procedures
  • Reads departmental log book and bulletin board on a daily basis
  • Observes guidelines for using and maintaining all pertinent equipment
  • Complies with all specific HOSTAR policies and procedures
  • Follows policies and procedures in preparing for and performing turndown service
  • Attends all department meetings as scheduled
  • Maintains assigned closets and employee areas in accordance with established policies and procedures
  • Demonstrates ability to provide coverage in related departments as directed
  • Special projects and duties as assigned

Requirements
  • Promotes and applies teamwork skills at all times
  • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
  • Is polite, friendly, and helpful to guests, management and fellow employees
  • Executes emergency procedures in accordance with hotel standards
  • Complies with required safety regulations and procedures
  • Attends appropriate hotel meetings and training sessions
  • Maintains cleanliness and excellent condition of equipment and work area
  • Complies with hotel standards, policies and rules
  • Recycles whenever possible
  • Remains current with hotel information and changes
  • Complies with hotel uniform and grooming standards

Qualifications
  • Service orientation
  • Able to work as part of a dynamic quality-driven team
  • Basic English language skills
  • Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift
  • Able to work a flexible schedule, including weekends and holidays

Equal Opportunity Employer
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

  • Room Attendant

    4 weeks ago

    Philadelphia, Pennsylvania, United States AccorHotel Full time

    Job Title: Room AttendantWe are seeking a highly skilled and detail-oriented Room Attendant to join our team at Sofitel - Philadelphia. As a key member of our housekeeping team, you will be responsible for ensuring the highest level of guestroom cleanliness and comfort.Key Responsibilities:Prepare and pamper our guests with exceptional service, creating a...

  • Hotel Room Attendant

    4 weeks ago

    Philadelphia, Pennsylvania, United States Aloft Philadelphia Downtown Full time

    Job Title: Room Attendant Job Summary: We are seeking a detail-oriented and customer-focused Room Attendant to join our housekeeping team at Aloft Philadelphia Downtown. As a Room Attendant, you will be responsible for ensuring that our guest rooms meet the highest standards of cleanliness and comfort. Responsibilities: * Clean and maintain guest rooms,...

  • Dining Room Attendant

    4 weeks ago

    Philadelphia, Pennsylvania, United States Ruth's Chris Steak House Full time

    Ruth's Chris Steak House is seeking a skilled Dining Room Attendant to join their team. Key responsibilities include:Key Responsibilities:Wash, store, and stock all plateware, glassware, eating utensils, cups, bowls, pots, pans, and other smallware and equipment to ensure sufficient quantities are on hand and ready to serve guests.Assist in maintaining a...

  • Hotel Room Attendant

    4 weeks ago

    Philadelphia, Pennsylvania, United States The Bellevue Hotel Full time

    Job Title: Room AttendantAt The Bellevue Hotel, we are seeking a highly motivated and detail-oriented Room Attendant to join our housekeeping team. As a Room Attendant, you will be responsible for maintaining clean and attractive guestrooms while providing exceptional service to our guests.Responsibilities:Thoroughly clean guestrooms according to our high...

  • Room Attendant

    3 weeks ago

    Philadelphia, Pennsylvania, United States Sage Hospitality Full time

    Job Overview: As a Room Attendant with Sage Hospitality, you will be responsible for ensuring the cleanliness and comfort of our guest rooms. This is a great opportunity to join a dynamic team and make a positive impact on our guests' experiences.Responsibilities:Clean and prepare guest rooms to meet established standards of cleanliness and...

  • Hotel Room Attendant

    4 weeks ago

    Philadelphia, Pennsylvania, United States Hilton City Avenue Full time

    Job DescriptionHilton City Avenue seeks a detail-oriented and customer-focused Room Attendant to maintain clean and attractive guestrooms.Responsibilities:Load housekeeping carts with necessary suppliesStrip and clean rooms to hotel standardsInspect rooms for safety hazards and equipment maintenanceReport lost and found articles and maintenance problems to a...

  • Hotel Room Attendant

    3 weeks ago

    Philadelphia, Pennsylvania, United States Cambria Hotel Philadelphia Downtown Full time

    About Us: At Cambria Hotel Philadelphia Downtown Center City, we pride ourselves on delivering exceptional service to our guests. Our 223 guest rooms and 1,700 square feet of flexible space make us the perfect choice for any occasion. With a dedicated team and locally inspired designs, we strive to exceed our guests' every need. Why Work at Cambria Hotel...

  • Sofitel Room Attendant

    4 weeks ago

    Philadelphia, Pennsylvania, United States Accor Full time

    Accor is seeking a highly skilled Room Attendant to join our team at the Sofitel Philadelphia. As a key member of our housekeeping department, you will be responsible for delivering exceptional guest experiences and ensuring the highest level of cleanliness and comfort in our luxurious rooms.**Key Responsibilities:** Prepare and pamper our guests with the...

  • Room Attendant

    3 weeks ago

    Philadelphia, Pennsylvania, United States Study Hotels Full time

    Job SummaryThe Study at University City is seeking a skilled Room Attendant to provide exceptional guest experiences. As a key member of our housekeeping team, you will be responsible for maintaining the cleanliness and comfort of our guest rooms.ResponsibilitiesGuest Room Maintenance: Clean and replenish guest rooms, including making beds, changing linens,...

  • Dining Room Attendant

    3 weeks ago

    Philadelphia, Pennsylvania, United States Marriott Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Dining Room Attendant to join our team at Marriott. As a Dining Room Attendant, you will be responsible for providing exceptional service to our guests, ensuring a clean and welcoming dining environment, and maintaining the highest standards of quality and safety.Key ResponsibilitiesProvide...

  • Hotel Room Attendant

    3 weeks ago

    Philadelphia, Pennsylvania, United States The Bellevue Hotel Full time

    Job SummaryThe Bellevue Hotel is seeking a skilled and detail-oriented Hotel Room Attendant to join our housekeeping team. As a key member of our hospitality staff, you will be responsible for maintaining the cleanliness and attractiveness of our guestrooms while providing exceptional service to our guests.ResponsibilitiesRoom Preparation: Thoroughly clean...

  • Dining Room Attendant

    3 weeks ago

    Philadelphia, Pennsylvania, United States Marriott Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Dining Room Attendant to join our team at Element Philadelphia Downtown. As a key member of our hospitality team, you will be responsible for ensuring the highest level of service and quality in our dining areas.Key ResponsibilitiesComplete closing duties, including storing all reusable goods,...

  • Hotel Room Attendant

    3 weeks ago

    Philadelphia, Pennsylvania, United States Shaner Corporation Full time

    Job SummaryAs a Hotel Room Attendant with Shaner Hotel Group, you will be responsible for ensuring the highest standards of cleanliness and quality in our guest rooms. This role requires a flexible schedule, including weekends and holidays, and the ability to work varied shifts. If you are a detail-oriented and customer-focused individual who is passionate...

  • Hotel Attendant

    3 weeks ago

    Philadelphia, Pennsylvania, United States Hilton City Avenue Full time

    Hotel Room AttendantThe Hilton City Avenue is seeking a skilled Hotel Room Attendant to join our team. As a key member of our housekeeping staff, you will be responsible for maintaining clean and attractive guestrooms while providing exceptional service to our guests.Responsibilities:Load housekeeping carts with necessary suppliesStrip beds, drop dirty...

  • Housekeeping Attendant

    3 weeks ago

    Philadelphia, Pennsylvania, United States Marriott Hotels Full time

    Join Marriott Hotels as a Room Attendant / Steward / Cleaner and take the first step towards a rewarding career in hospitality.With over 6,000 properties globally, Marriott offers a world of opportunities for those who share our passion for delivering exceptional guest experiences.As a Room Attendant / Steward / Cleaner, you will be responsible for...

  • Housekeeping Attendant

    4 weeks ago

    Philadelphia, Pennsylvania, United States Rittenhouse Hotel Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Turndown Attendant to join our housekeeping team at the Rittenhouse Hotel. As a Turndown Attendant, you will be responsible for ensuring that guest rooms meet the highest standards of cleanliness and comfort.Key ResponsibilitiesClean and maintain guest rooms to ensure they meet established...

  • Hotel Attendant

    4 weeks ago

    Philadelphia, Pennsylvania, United States AccorHotel Full time

    Job Title: Room AttendantWe are seeking a highly skilled and service-oriented individual to join our team as a Room Attendant. As a key member of our housekeeping team, you will be responsible for ensuring the highest level of cleanliness and comfort for our guests.Key Responsibilities:Prepare and maintain guest rooms to the highest standard, ensuring a warm...

  • Housekeeping Attendant

    3 weeks ago

    Philadelphia, Pennsylvania, United States Rittenhouse Hotel Full time

    Job SummaryThe Turndown Attendant is responsible for ensuring guest rooms meet established standards. This includes cleaning and maintaining guest rooms, changing bed linens, and replacing towels and other amenities.Key ResponsibilitiesClean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.Change bed...

  • Room Attendant

    3 weeks ago

    Philadelphia, Pennsylvania, United States AccorHotel Full time

    Job DescriptionWe are seeking a highly skilled and service-oriented Room Attendant to join our team at Sofitel - Philadelphia. As a key member of our housekeeping team, you will be responsible for delivering exceptional guest experiences and ensuring the highest level of cleanliness and comfort in our guestrooms.Key Responsibilities:Prepare and pamper our...

  • Housekeeping Attendant

    4 weeks ago

    Philadelphia, Pennsylvania, United States Hilton Philadelphia at Penn's Landing Full time

    About Us:At Hilton Philadelphia at Penn's Landing, we prioritize our employees. As a company that values its staff, we strive to create a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits,...