Service and Spare Parts Director

6 days ago


Greensboro, United States American Honda Motor Full time
Job Summary

We are seeking a highly skilled and experienced professional to join our team as a Service and Spare Parts Manager. This role will be responsible for developing, executing, and monitoring the company's Service and Spare Parts programs.

Key Responsibilities
  • Develop and implement procedures for determining required inventory levels by geographic region to support customer and dealer requirements and meet established operational and financial performance metrics.
  • Develop and implement pricing strategies and procedures consistent with the company's plans; continually review and recommend modifications as required.
  • Develop and implement a Routable Inventory Program to support customer requirements; define required parts, quantities, pricing, and locations; negotiate repair agreements for all parts with repair stations; monitor operations and performance of the program against established metrics.
  • Develop and maintain warehousing locations and requirements for all aftermarket stocks.
  • Establish logistics requirements and assure efficient movement of parts; establish an efficient order entry and fill process and team; assure regulatory compliance in all material-related activities.
  • Coordinate all part-related activities with dealers and customers as required; assure timely communication and follow-up with all related operational issues.
Requirements
  • Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or related field of study; MBA highly preferred.
  • Background in spares providing analysis, routable exchange/repair programs, spares part pricing, and logistics.
  • Prior experience in a start-up company environment preferred.
Preferred Qualifications
  • Extensive P&L experience in business/commercial aviation aftermarket services.
  • Involvement in warehouse management, shipping, and receiving requirements and Hazmat regulations preferred.
  • Experience in negotiating and managing support agreements.
  • Knowledge of aviation-related export/import regulatory requirements.
  • Thorough familiarity with transport category aircraft materials support, including best practices in material management, warehousing, logistics, and aftermarket customer service.
  • Basic understanding of flight operations under FAR Parts 91,121, or 135.
  • Experience working in SAP ERP environment.
  • Experience with Quantum Component Control software highly desired.
Physical Requirements
  • Incumbents may be routinely exposed to equipment operational noise, heat, cold, dust, and/or aircraft equipment, parts, or fuel odors.
  • Incumbents may be required to stand, sit, squat, walk, bend, climb ladders, move, reach, or stretch for prolonged time periods with no restrictions, as required by job duties.
  • Work in a safe and professional manner while adhering to all regulatory requirements (FAA, OSHA, DOT, EPA, State, and Federal regulations, etc.).
  • Read, hear, speak, and see with no restrictions, as required by job duties.
  • Comprehend and adhere to management directions and/or safety instructions with no restrictions.
  • Effectively communicate in Business English language.
  • Pull, push, carry, lift, or move items up to 10 lbs. throughout the work shift without assistance, as required by job duties.
  • Pull, push, carry, lift, or move materials/people/items/equipment weighing up to 50lbs or more during the work shift, with the use of Company provided reach assistance technology or movement assist technology (fork-lifts, pallet jacks, pulleys, dollies, robotics reach equipment, people movers, etc.), as required by job duties.


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