Salesforce Business Analyst
5 days ago
Salesforce Business Analyst - Service Cloud Specialist
Job Overview:
We are seeking an experienced Salesforce Business Analyst with a strong background in Service Cloud and expertise in the retail domain. The ideal candidate will play a crucial role in bridging the gap between business requirements and technical solutions, ensuring the successful implementation and optimization of Salesforce Service Cloud for our retail operations.
This position requires a deep understanding of both Salesforce functionality and the specific needs of the retail industry.
Key Responsibilities:
Requirement Gathering and Analysis:
- Collaborate with business stakeholders to gather and document detailed requirements related to Service Cloud and retail operations.
- Analyze and translate business needs into actionable specifications for Salesforce configuration and development.
Salesforce Service Cloud Expertise:
- Demonstrate proficiency in configuring and customizing Salesforce Service Cloud to meet specific business requirements.
- Leverage expertise in case management, knowledge base, and service processes within the Service Cloud framework.
Retail Domain Knowledge:
- Apply extensive knowledge of the retail industry to tailor Salesforce solutions that address the unique challenges and requirements of the business.
- Collaborate with retail teams to understand and enhance processes related to customer service, order management, and other retail-specific functions.
System Integration:
- Work closely with technical teams to ensure seamless integration of Salesforce Service Cloud with other systems used in the retail environment.
- Collaborate on data migration strategies and execute data mapping activities.
User Training and Support:
- Develop and deliver training sessions to end-users on Salesforce Service Cloud features and functionality.
- Provide ongoing support to users, troubleshoot issues, and ensure optimal system performance.
Documentation:
- Create comprehensive documentation for configurations, customizations, and processes to facilitate knowledge transfer and future reference.
Continuous Improvement:
- Proactively identify opportunities for process improvements and system optimizations within the Salesforce ecosystem.
- Stay updated on Salesforce releases and industry best practices to recommend enhancements.
Qualifications:
- Bachelor's degree in Business Administration, Information Technology, or related field.
- Proven experience as a Salesforce Business Analyst with a focus on Service Cloud.
- In-depth understanding of retail business processes and challenges.
- Salesforce certifications related to Service Cloud and Business Analysis are a plus.
- Strong communication and collaboration skills to work effectively with cross-functional teams.
-
Salesforce Business Analyst
4 weeks ago
Irving, Texas, United States ESB Technologies Full timeJob Title: Salesforce Business AnalystWe are seeking a highly skilled Salesforce Business Analyst to join our team at ESB Technologies. As a Salesforce Business Analyst, you will be responsible for analyzing business needs and developing solutions to improve business processes using Salesforce.Key Responsibilities:Analyze business requirements and develop...
-
Salesforce Business Solutions Analyst
1 month ago
Irving, Texas, United States Resource Informatics Group Full timeJob Title: Salesforce Business Solutions Analyst - Service Cloud (Retail Domain)Job Overview:We are seeking an experienced Salesforce Business Solutions Analyst with a strong background in Service Cloud and expertise in the retail domain. The ideal candidate will play a crucial role in bridging the gap between business requirements and technical solutions,...
-
Salesforce Business Analyst
3 weeks ago
Irving, Texas, United States Resource Informatics Group Full timeJob Title: Salesforce Business Analyst - Service Cloud (Retail Domain)We are seeking a seasoned Salesforce Business Analyst with a strong background in Service Cloud and expertise in the retail domain to bridge the gap between business requirements and technical solutions.Key Responsibilities:Requirement Gathering and Analysis: Collaborate with business...
-
Salesforce Business Analyst
2 days ago
Irving, Texas, United States Resource Informatics Group Full timeJob Title: Salesforce Business Analyst - Service Cloud SpecialistJob Overview:We are seeking an experienced Salesforce Business Analyst with a strong background in Service Cloud and expertise in the retail domain. The ideal candidate will play a crucial role in bridging the gap between business requirements and technical solutions, ensuring the successful...
-
Business Systems Analyst
5 days ago
Irving, Texas, United States Talent Software Services, Inc. Full timeJob Title: Business AnalystTalent Software Services, Inc. is seeking a highly skilled Business Analyst to support our team in Irving, TX. This is a contract position with a strong chance for a long-term extension.Job Summary:We are looking for a Business Analyst with a strong background in project management and business analysis, with proven experience in...
-
Business Systems Analyst
3 days ago
Irving, Texas, United States Talent Software Services, Inc. Full timeBusiness Analyst OpportunityTalent Software Services, Inc. is seeking a highly skilled Business Analyst to support our team in Irving, TX. This contract position offers a strong chance for a long-term extension.Key Responsibilities:Lead and manage multiple projects simultaneously, ensuring timely delivery, scope, and budget.Develop comprehensive project...
-
Business Analyst II
4 days ago
Irving, Texas, United States Atlantic Group - New York Full timeJob SummaryThe Atlantic Group is seeking a highly skilled Business Analyst II to join their team in Irving, TX. This full-time contract role offers the opportunity for extensions/perm.This role will be assigned to large, complex transformational initiatives and will need to perform business analyst functions, working closely with the business and IT...
-
Senior Business Analyst
3 days ago
Irving, Texas, United States AA2IT Full timeJob DescriptionWe are seeking a highly skilled Senior Business Analyst to join our team at AA2IT. The ideal candidate will have a strong background in project management and business analysis, with proven experience in Salesforce and Eloqua implementation.The Senior Business Analyst will be responsible for managing projects from inception to completion,...
-
Business Systems Analyst
3 weeks ago
Irving, Texas, United States Resource Informatics Group Full timeJob Title:nCino Business AnalystJob Summary:We are seeking a highly skilled nCino Business Analyst to join our team at Resource Informatics Group. As a key member of our lending transformation team, you will play a pivotal role in driving the development and implementation of our new platform.Key Responsibilities:Participate in product planning and design...
-
Business Analyst
5 days ago
Irving, Texas, United States Computer Merchant, Ltd., The Full timeJob Title: Business AnalystWe are seeking a highly skilled Business Analyst to join our team at Computer Merchant, Ltd., The. As a Business Analyst, you will play a critical role in driving business growth and improvement by analyzing business needs and developing solutions to meet those needs.Key Responsibilities:Lead and manage multiple projects...
-
Senior Business Systems Analyst
1 month ago
Irving, Texas, United States Resource Informatics Group Full timenCino Business Analyst Job DescriptionWe are seeking a highly skilled nCino Business Analyst to join our team at Resource Informatics Group. As a key member of our team, you will play a pivotal role in our Lending transformation efforts, assisting in the development aspects of the new platform and collaborating with leads and implementation partners.Key...
-
Business Analyst II
3 days ago
Irving, Texas, United States TalentBurst Full timeWe are seeking a highly skilled Business Analyst to support our team in Irving, TX. The ideal candidate will have a strong background in project management and business analysis, with proven experience in Salesforce and Eloqua implementation.The successful candidate will be responsible for managing projects from inception to completion, ensuring they meet...
-
Salesforce Senior Architect
3 days ago
Irving, Texas, United States Resource Informatics Group Full timeJob Summary:We are seeking an experienced Salesforce Senior Architect to join our team at Resource Informatics Group. The ideal candidate will have a strong background in Salesforce solution design, architecture, and implementation, with a minimum of 18 years of IT experience and 8+ years of experience as a Salesforce Architect.The successful candidate will...
-
Salesforce Developer
1 day ago
Irving, Texas, United States Cognizant North America Full timeCognizant is seeking a skilled Salesforce Developer to join our team in Irving, Tx. As a Salesforce Developer, you will be responsible for designing, developing, and implementing secure and scalable critical business solutions in Salesforce CRM.You will work closely with technical managers, architects, and business stakeholders to gather requirements and...
-
Senior Business Systems Analyst
2 days ago
Irving, Texas, United States Resource Informatics Group Full timeJob Title: Senior Business Systems AnalystLocation: FlexibleDuration: Long TermTechnical leadWriting requirement, nCinoNeed strong commercial lending experiencePrevious nCino implementation is a nice to haveSF certifications would be a nice to haveProject Description: The position will play a pivotal role in Lending transformation efforts, assist in...
-
Business Transformation Specialist
3 days ago
Irving, Texas, United States Computer Merchant, Ltd., The Full timeJob DescriptionThis role will be assigned to large, complex transformational initiatives and will need to perform business analyst functions, working closely with the business and IT stakeholders to gather requirements, drive prioritization and streamline business processes.We are looking for a highly skilled and experienced Business Analyst to support our...
-
Business Analyst
3 weeks ago
Irving, Texas, United States Commercial Metals Full timeAbout the RoleWe are seeking a dynamic and analytical Business Analyst to join our FAB Process team to support one of CMC's key lines of business - Construction Services. As a Business Analyst, you will be responsible for gathering, analyzing, and documenting technical business requirements, as well as providing valuable insights to support decision-making...
-
CRM Salesforce Developer
1 day ago
Irving, Texas, United States NESCO Inc Full timeJob DescriptionNesco Resource is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local...
-
CRM Salesforce Developer
2 weeks ago
Irving, Texas, United States Nesco Resource Full timeAbout the RoleNesco Resource is an equal opportunity employer that values diversity and inclusion. We are committed to creating a workplace that is free from discrimination and harassment of any kind.We are seeking a highly skilled CRM Salesforce Developer to join our IT Enterprise Customer Enablement team in DFW. As we continue to grow and expand our...
-
Senior Salesforce Developer
4 weeks ago
Irving, Texas, United States Resource Informatics Group Full timeJob DescriptionWe are seeking a highly skilled Sr. SFDC/Vlocity Developer to join our team at Resource Informatics Group.The ideal candidate will have 10+ years of experience in delivering complex Salesforce solutions, with a strong background in Apex, Vlocity, and Lightning Web Components.As a key member of our team, you will be responsible for...