Business Analyst II
4 weeks ago
The Atlantic Group is seeking a highly skilled Business Analyst II to join their team in Irving, TX. This full-time contract role offers the opportunity for extensions/perm.
This role will be assigned to large, complex transformational initiatives and will need to perform business analyst functions, working closely with the business and IT stakeholders to gather requirements, drive prioritization and streamline business processes.
The ideal candidate will have a strong background in project management and business analysis, with proven experience in Salesforce and Eloqua implementation.
This role will be responsible for managing projects from inception to completion, ensuring they meet business goals, and enhancing our CRM and marketing automation capabilities.
Key Responsibilities- Lead and manage multiple projects simultaneously, ensuring they are delivered on time, within scope, and within budget.
- Develop comprehensive project plans, including timelines, milestones, and resource allocation.
- Coordinate cross-functional teams, including development, marketing, sales, and customer support, to ensure successful project execution.
- Monitor project progress, identify risks, and implement mitigation strategies.
- Prepare and present project status reports to stakeholders and senior management.
- Elicit, document, and analyze business requirements from stakeholders.
- Develop detailed functional specifications, user stories, and acceptance criteria.
- Facilitate workshops and meetings to gather requirements and validate solutions.
- Perform gap analysis and recommend process improvements to enhance business operations.
- Create and maintain documentation, including process flows, wireframes, and data models.
- Support the implementation and customization of Salesforce to meet business needs.
- Collaborate with Salesforce developers to design and implement custom solutions.
- Provide training and support to end-users to ensure effective adoption of Salesforce.
- Monitor and analyze Salesforce performance and usage, recommending enhancements as needed.
- Oversee the implementation and integration of Eloqua for marketing automation.
- Gather requirements for lead nurturing and scoring strategies to optimize lead conversion.
- Ensure data integrity and synchronization between Eloqua and Salesforce.
- 3-5 Years of Business Analysis Work Experience
- Project Management: Strong ability to manage multiple projects, prioritize tasks, and meet deadlines.
- Analytical Skills: Strong ability to analyze data, identify trends, and make data-driven decisions.
- Technical Acumen: Proficiency in Salesforce and Eloqua, with the ability to understand and implement technical solutions.
- Collaboration: Excellent team player with the ability to work effectively with diverse stakeholders.
- Communication: Strong written and verbal communication skills, with the ability to present complex information clearly and concisely.
- Adaptability: Ability to thrive in a dynamic, fast-paced environment and manage multiple priorities.
- Bachelor's Degree in business, computer science, technology or related field.
- MS Office Suite (Word, Excel, PowerPoint, Project, Visio, Teams)
- Google Suite (Google Drive, Drive File Stream, Docs, Sheets, Slides)
- Jira/Atlassian
- Microsoft Power BI
- Knowledge of Agile methodologies and experience working in Agile teams is a plus.
- Project Management Professional (PMP) and/or Salesforce and Eloqua certifications are a plus.
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