Operations Quality Assurance Manager
2 weeks ago
Location: Greensboro, NC, USA
Employment Type: Full-time
Contract Type: Fixed Term
Job Family: Project Management
Company Overview:
RAKHERE TECHNOLOGIES is seeking a dedicated Operations Quality Assurance Manager to enhance our dynamic team in Greensboro, NC. We provide a competitive salary, comprehensive benefits, and excellent opportunities for professional development.
About Us:
RAKHERE TECHNOLOGIES specializes in engineering and design services, driving innovation and competitiveness across various industrial sectors, including automotive, aerospace & defense, energy, rail, naval, pharmaceutical, and oil and gas.
Role Overview:
The Operations Quality Assurance Manager will spearhead quality initiatives within projects, collaborating closely with the project team and the Chief Project Manager (CPM). This role emphasizes comprehensive Product Quality assurance, requiring 3-5 years of experience in Quality Management within the Automotive or Heavy Equipment sectors.
Key Responsibilities:
1. Develop, communicate, and maintain the Project Assurance Plan.
2. Create and monitor the quality tool plan, including manufacturing validation strategies (PFMEA, Control Plan, Capability Studies, etc.).
3. Identify, document, and manage project risks and issues.
4. Establish Quality and Environmental objectives in partnership with the Project Management Team.
5. Ensure adherence to appropriate project management methodologies.
6. Identify challenges and escalate to the Project Manager and relevant teams.
7. Provide guidance and training to the project management team on quality standards.
8. Report on project quality status at key milestones.
9. Represent the department in cross-functional quality discussions.
10. Facilitate problem-solving initiatives.
11. Document lessons learned throughout the project lifecycle.
Performance Metrics:
The Operations Quality Assurance Manager will be accountable for achieving project quality KPIs, including:
- Quality, Delivery, Cost, and Feature (QDCF)
- Effective Problem Solving
- Risk Management
- First Time Through
- Project Product Audit
- Fault Frequency One
Qualifications:
Essential:
- Bachelor’s Degree in Engineering or equivalent.
- Six Sigma Green/Black Belt, CQE, or equivalent certification.
- Project Management Professional (PMP) certification recognized by PMI.
- 8+ years of experience in Quality Management within the Automotive or Heavy Equipment industry.
Preferred Skills:
- Proven ability to lead projects in diverse environments.
- Strong communication and presentation skills.
- Open-minded approach with a positive attitude towards challenges.
- Effective teaching and coaching abilities.
Language Proficiency:
As all documentation is in English, proficiency in the English language is required.
Confidentiality Notice:
All personal information will be kept confidential in accordance with EEO guidelines.
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