Client Service Coordinator

4 weeks ago


Dresher, Pennsylvania, United States Banfield Full time

Job Summary

The Client Service Coordinator is a vital member of our veterinary medical team, responsible for driving the flow of clients and pets through the hospital. This role requires exceptional communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities

  • Recruit new clients by promoting hospital services and ensuring superior client care.
  • Maximize the number of pets seen by the veterinary medical team through efficient hospital operations.
  • Provide professional, efficient, and exceptional service to clients and pets at all times.
  • Educate clients about Optimum Wellness Plans, preventative care, and pet health needs.
  • Manage finances, maintain accurate balances, and conduct administrative functions as necessary.

Requirements

  • Leadership and customer focus skills.
  • Ability to multitask and prioritize tasks effectively.
  • Strong communication and problem-solving skills.
  • Intellectual ability to follow instructions and provide directions.
  • Mathematical ability to add, subtract, multiply, and perform other basic arithmetic operations.


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