Customer Service Associate

3 days ago


Smithfield, Virginia, United States Family Dollar Full time
Customer Service Representative

As a valued member of the Family Dollar team, you will play a critical role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:
  • Provide prompt and courteous service to customers, responding to their needs and resolving any issues in a professional and respectful manner.
  • Greet customers and assist them in selecting merchandise, offering suggestions and recommendations as needed.
  • Process cash register transactions accurately and efficiently, handling customer payments and returns in a timely and professional manner.
  • Answer customer questions regarding store policies, merchandise, and services, providing clear and concise information to ensure customer satisfaction.
  • Work collaboratively with other team members to maintain a clean and organized store environment, ensuring a safe and welcoming space for customers.

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. If you are passionate about delivering exceptional customer service and working in a fast-paced retail environment, we encourage you to apply for this exciting opportunity.



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