Office Service Representative III

2 weeks ago


Dallas Texas, United States Canon Business Process Services, Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Service Representative III to join our team at Canon Business Process Services, Inc. This role is responsible for providing exceptional customer service, managing mail and packages, and performing various administrative tasks.

Key Responsibilities
  • Customer Service: Provide top-notch customer service by understanding customer expectations, resolving issues proactively, and building relationships.
  • Mail and Packages: Receive, sort, and deliver incoming mail and packages according to assigned floors and time frames. Wrap, seal, weigh, and dispatch outgoing mail and packages in accordance with postal regulations.
  • Supplies and Administration: Organize and distribute supplies to employees, verify and log orders, and monitor inventory of copy supplies.
  • Copy Center Operations: Estimate runtime on photocopy jobs, check copies for quality and accuracy, and produce bound copies when requested.
  • Facsimile Operations: Operate facsimile machines, send and receive faxes, and keep accurate logs of incoming and outgoing faxes.
Requirements
  • High school diploma or equivalent
  • 5+ years' experience in a mailroom or professional office environment
  • Thorough knowledge of shipping procedures
  • Proficiency in computer skills
  • Ability to perform complex functions of various equipment and systems
What We Offer
  • Competitive pay and benefits
  • Comprehensive training and development programs
  • A company focused on creating a positive work environment
  • Employee discounts on entertainment, products, and services nationwide


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