Digital Experience Manager

3 weeks ago


Arlington, Virginia, United States Neighborhood Credit Union Full time
Job Overview

As a Digital Experience Specialist at Neighborhood Credit Union, you will play a vital role in creating exceptional member experiences. We are seeking a highly motivated individual who is passionate about delivering outstanding customer service and has a strong understanding of digital technologies.

Responsibilities
  • Provide world-class service to members through various channels, including in-branch technology.
  • Advocate for digital channels and educate members on their ease of use.
  • Maintain effective relationships with members, ensuring their requests and questions are promptly resolved.

Requirements
  • High School graduate or equivalent required.
  • 1-2 years of related experience preferred.
  • Excellent communication and public relations skills.
  • Able to analyze accounts and maintain attention to detail.

Salary Range: $40,000 - $60,000 per year, depending on experience.

About Us
Neighborhood Credit Union is a not-for-profit, member-owned financial cooperative serving over 70,000 members across the DFW Metroplex.

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