Digital Experience Manager
3 weeks ago
As a Digital Experience Specialist at Neighborhood Credit Union, you will play a vital role in creating exceptional member experiences. We are seeking a highly motivated individual who is passionate about delivering outstanding customer service and has a strong understanding of digital technologies.
Responsibilities
- Provide world-class service to members through various channels, including in-branch technology.
- Advocate for digital channels and educate members on their ease of use.
- Maintain effective relationships with members, ensuring their requests and questions are promptly resolved.
Requirements
- High School graduate or equivalent required.
- 1-2 years of related experience preferred.
- Excellent communication and public relations skills.
- Able to analyze accounts and maintain attention to detail.
Salary Range: $40,000 - $60,000 per year, depending on experience.
About Us
Neighborhood Credit Union is a not-for-profit, member-owned financial cooperative serving over 70,000 members across the DFW Metroplex.
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