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Senior Vice President of Quality Assurance

2 months ago


San Diego, California, United States Qualcomm Full time
Company:

Qualcomm Technologies, Inc.

Job Area:

Operations Group, Operations Group > Quality

Overview:

As a pivotal leader within Qualcomm, the Vice President of Quality and Reliability will oversee a range of critical functions aimed at enhancing product excellence and operational integrity.

Key Responsibilities:

  • Provide strategic leadership in quality management, establishing quality objectives and performance metrics to drive improvements across the organization.
  • Directly manage teams responsible for Customer Quality Engineering, Supplier Quality Engineering, Quality Systems, Reliability Engineering, and Software Quality Engineering.
  • Facilitate quality-related communications with clients, ensuring a comprehensive understanding of their needs and expectations.
  • Collaborate with sales and engineering teams to integrate customer requirements into quality management practices.
  • Design and implement robust quality systems that cater to customer needs, including RMA processes, information requests, contract reviews, and quality assessments.
  • Lead initiatives in Supplier Quality Management to enhance supplier performance, establishing metrics and conducting quarterly reviews.
  • Drive continuous improvement in supplier quality through audits, performance evaluations, and the adoption of best practices.
  • Work closely with Product Technology and Operations to formulate and maintain quality strategies and objectives.
  • Ensure compliance with industry quality standards, providing guidance to various departments to enhance processes and foster continuous improvement.
  • Oversee all quality activities to ensure adherence to internal standards and customer-specific requirements.
  • Develop and implement training programs to promote quality awareness throughout the organization.
  • Establish qualification requirements and procedures to guarantee product reliability, ensuring timely completion of reliability assessments during the NPI process.
  • Define ongoing reliability standards during high-volume production.
  • Deliver exceptional product quality throughout the lifecycle, integrating quality considerations into NPI and HVM processes.
  • Manage the overall 'Cost of Quality' across business processes, technology, and operations, encompassing product development, supply chain, and manufacturing.
  • Contribute to corporate strategies related to Environmental, Social, and Governance (ESG) through quality inputs.

Minimum Qualifications:

  • Bachelor's degree in Engineering, Physics, Material Science, or a related technical discipline.
  • Over 15 years of experience in Quality and Reliability within complex technological and high-volume manufacturing sectors.
  • A minimum of 10 years of experience in the semiconductor industry.

Preferred Qualifications:

  • MBA or Master's degree in Engineering, Physics, Material Science, or a related technical field.
  • 20 to 25+ years of experience in Quality/Supplier Quality within a manufacturing context.
  • Proven track record in implementing and managing Quality Control processes from Supplier Quality Engineering to Manufacturing Process Control.
  • Experience in establishing Quality Management Systems, including ISO 9001:2000 implementation and quality auditing.
  • Strong problem-solving skills, including expertise in methodologies such as Six Sigma and root cause analysis.
  • Deep understanding of industry quality standards and processes.

Competencies:

  • Analytical Skills: Ability to gather and interpret data to identify trends and patterns.
  • Relationship Building: Skill in developing collaborative relationships and maintaining confidentiality.
  • Effective Communication: Proficiency in conveying information clearly and choosing appropriate communication methods.
  • Innovation: Capacity for creative thinking and translating ideas into actionable solutions.
  • Decision Making: Ability to make informed decisions quickly, considering the impact on resources.
  • Organizational Skills: Competence in planning and executing tasks efficiently while managing multiple priorities.
  • Technical Knowledge: Familiarity with program management methodologies and tools.