Maintenance and Service Leader

3 weeks ago


Milford, Connecticut, United States Genesis of Milford Full time
Job Description

We are seeking a highly skilled and dedicated professional to serve as an Assistant Service Manager at Genesis of Milford. This exciting opportunity offers the chance to play a vital role in supporting the Service Manager in overseeing daily service operations, ensuring efficient workflow and timely delivery of services.

Responsibilities
  • Assist the Service Manager in managing daily service operations, ensuring efficient workflow and timely delivery of services.
  • Provide exceptional customer service, addressing queries and resolving issues promptly and professionally.
  • Oversee and coordinate the work of service technicians, prioritizing tasks and allocating resources effectively.
  • Monitor service orders, warranty claims, and repair orders, maintaining accurate records and reporting on key metrics.
  • Promote collaboration between departments, working closely with Sales to ensure seamless delivery of vehicles.
Requirements
  • A minimum of prior experience in the automotive industry or related field, with a proven track record of success.
  • Strong leadership and organizational skills, with the ability to motivate and guide team members.
  • Excellent problem-solving and decision-making abilities, with a focus on achieving business objectives.
  • Proficient in using computer systems and software, including CRM platforms and other industry-specific tools.
  • Effective communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and vendors.
Benefits
  • A competitive compensation package, estimated at $70,000 - $90,000 per year, depending on experience.
  • Comprehensive healthcare and dental coverage, including medical, vision, and prescription drug benefits.
  • A 401(k) retirement plan with company match, providing a secure foundation for long-term financial stability.
  • Paid vacation and holidays, allowing time for rest and relaxation.
About the Company

Genesis of Milford is a leading dealership specializing in luxury vehicles, committed to delivering exceptional customer service and providing top-notch automotive solutions. Our team is composed of skilled professionals who are passionate about the automotive industry, working together to achieve shared goals and objectives.



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