Maintenance and Service Leader
3 weeks ago
We are seeking a highly skilled and dedicated professional to serve as an Assistant Service Manager at Genesis of Milford. This exciting opportunity offers the chance to play a vital role in supporting the Service Manager in overseeing daily service operations, ensuring efficient workflow and timely delivery of services.
Responsibilities- Assist the Service Manager in managing daily service operations, ensuring efficient workflow and timely delivery of services.
- Provide exceptional customer service, addressing queries and resolving issues promptly and professionally.
- Oversee and coordinate the work of service technicians, prioritizing tasks and allocating resources effectively.
- Monitor service orders, warranty claims, and repair orders, maintaining accurate records and reporting on key metrics.
- Promote collaboration between departments, working closely with Sales to ensure seamless delivery of vehicles.
- A minimum of prior experience in the automotive industry or related field, with a proven track record of success.
- Strong leadership and organizational skills, with the ability to motivate and guide team members.
- Excellent problem-solving and decision-making abilities, with a focus on achieving business objectives.
- Proficient in using computer systems and software, including CRM platforms and other industry-specific tools.
- Effective communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and vendors.
- A competitive compensation package, estimated at $70,000 - $90,000 per year, depending on experience.
- Comprehensive healthcare and dental coverage, including medical, vision, and prescription drug benefits.
- A 401(k) retirement plan with company match, providing a secure foundation for long-term financial stability.
- Paid vacation and holidays, allowing time for rest and relaxation.
Genesis of Milford is a leading dealership specializing in luxury vehicles, committed to delivering exceptional customer service and providing top-notch automotive solutions. Our team is composed of skilled professionals who are passionate about the automotive industry, working together to achieve shared goals and objectives.
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