Design Studio Specialist

About the Role

We're seeking a talented Design Studio Specialist to join our team at Pottery Barn Kids. As a key member of our design team, you'll play a crucial role in inspiring customers to express themselves in their home.

Responsibilities

• Utilize your design expertise to assist clients in one-on-one consultations in-store and in-home, driving store sales and delivering exceptional customer experiences.
• Perform productive in-home consultations, accurately measuring and assessing clients' living spaces to create personalized design plans.
• Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
• Provide World-class service standards, assisting customers with special services, including gift wrap, gift registry, and furniture orders.
• Demonstrate superior product knowledge, showcasing the features and benefits of our design studio assortment.

Requirements

• Strong communication, clienteling, and customer follow-up skills.
• Ability to complete and coordinate complex large orders within various sales channels.
• Experience working with design elements preferred.
• Proven ability to prioritize and handle multiple tasks simultaneously.
• 1-2 years of customer service and retail sales experience, with specialty retail experience preferred but not required.

Physical Requirements

• Must be able to be mobile on the sales floor for extended periods.
• Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
• Full-time associates are expected to have open availability to meet business needs.
• Part-time Flex associates must be available to work a minimum of 16 hours per week, including two regularly scheduled shifts on the weekend and two during the week.

Our Mission Around Diversity, Equity & Inclusion

We believe that a culture focused on diversity, equity, and inclusion sparks innovation, creates healthy and high-performing teams, and delivers superior customer experiences.

We strive to create a global company culture where we confidently bring our authentic selves to work every day, where individual differences are valued, explored, and appreciated.

Benefits Just for You

• A generous discount on all Williams-Sonoma, Inc. brands.
• A 401(k) plan and other investment opportunities.
• A wellness program supporting your physical, financial, and emotional health.
• Paid vacations and holidays (full-time).
• Health benefits, dental, and vision insurance, including same-sex domestic partner benefits (full-time).

Your Journey in Continued Learning

• Individual development plans and career pathing conversations.
• Annual performance appraisals.
• Cross-brand and cross-functional career opportunities.
• Online learning opportunities through brand-specific resources and WSI University.
• Leadership development opportunities.

---