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Customer Service Representative

2 months ago


Hawaii, United States Avis Budget Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our airport operations team, you will play a critical role in delivering exceptional customer experiences and ensuring the smooth operation of our rental car services.

Key Responsibilities
  • Assist customers with various aspects of the rental process, including checking cars, processing rentals, and providing excellent customer service.
  • Work in a fast-paced outdoor environment, interacting with customers and colleagues in a dynamic and team-oriented setting.
  • Utilize basic computer skills and data entry to efficiently process transactions and maintain accurate records.
  • Collaborate with colleagues to achieve team goals and objectives, while maintaining a positive and professional attitude.
What We Offer
  • A competitive bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
  • On-the-job training and development opportunities to enhance your skills and career growth.
  • A comprehensive benefits package, including medical, dental, and other insurance options.
  • A flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses.
  • Retirement benefits (401k) and employee discounts on car rentals and Avis/Budget cars.
Requirements
  • High School Diploma (or equivalent)
  • Valid Driver's License
  • Basic computer skills (typing, data entry)
  • Effective verbal communication skills
  • Willingness to work outdoors and in a fast-paced environment
  • Flexibility to work all shifts and adapt to changing circumstances
About Us

Avis Budget Group is a leading provider of mobility solutions, with a team of 25,000 driven individuals working together to move the future of transportation forward. We are committed to creating a positive and inclusive work environment, where our colleagues can thrive and grow.

We are an Equal Opportunity Employer and welcome applications from qualified candidates who share our values and commitment to excellence.