Dining Room Support Associate
5 days ago
Job Summary
We are seeking a dedicated and enthusiastic Dining Room Support Associate to join our team at Chinook Winds Casino Resort Hotel. In this role, you will be responsible for providing exceptional guest service support, bussing dining room tables, and maintaining the overall cleanliness of the dining outlet.
About the Role
- Removes dishes and glasses from tables and prepares them to be sent to the kitchen, adhering to outlet procedures.
- Cleans tables, surrounding chairs, and floors after guests have finished dining and resets the table with utensils and condiments, following outlet procedures.
- Delivers water/beverage orders to guests as needed.
- Runs dish carts to the dish bay area and brings out replacement carts, following outlet procedures.
- Stocks, cleans, and organizes supplies, dishware, condiments, and other related items and utensils.
- Fills salt, pepper, sugar, cream, condiments, and napkin containers.
- Escorts guests to their tables as needed, following outlet procedures.
- Maintains overall cleanliness and appearance of designated areas of responsibility.
- Performs all opening, closing, cleaning, and stocking responsibilities.
- Assists other floor personnel on an as-needed basis.
- Meets all job requirements in accordance with Chinook Winds Casino Resort customer service standards.
- Maintains general knowledge and provides information to guests about Chinook Winds Casino Resort events, programs, and services.
- Provides input or recommendations for improvements and changes in processes or services.
- Completes all duties assigned by management.
Requirements
- Must be 16 years or older.
- Ability to communicate effectively with others verbally.
- Able to take care of customers' needs while following company procedures.
- Brings energy to the performance of tasks.
- Gets along well with various personalities and individuals.
Salary
The estimated salary for this role is $40,000 - $55,000 per year, depending on experience.
Benefits
- Passing a pre-employment drug screen.
- Background investigation.
- Completing a 180-day introductory period.
Work Environment
This role will work in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud, and the environment is subject to smoke and associated effects.
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