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Mailroom Operations Coordinator

2 months ago

New York, New York, United States US Tech Solutions Full time
Job Title: Mailroom Clerk

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

Job Summary:
  • Process and manage daily mail, including certified, priority, FedEx, and UPS correspondence.
  • Scan batches into the complaint system and mail correspondence daily.
  • Verify licensing status of Agents/Brokers using the Department's licensing database.
  • Input Agent/Broker information into the Department's workflow management system.
  • Read and code new investigations, setting up files for handling by examiners.
  • Review and code new mail, attaching documents for responses from companies.
  • Upload responses to banking complaints into the Department's workflow management system.
  • Correspond with insurance companies, resolving workflow issues and errors.
Key Responsibilities:
  • Manage and process mail and correspondence in a timely and efficient manner.
  • Verify and update licensing information for Agents/Brokers.
  • Input and manage data in the Department's workflow management system.
  • Review and code new investigations and mail.
  • Correspond with insurance companies to resolve workflow issues.
Requirements:
  • 6-12 months of experience in a related administrative role.
  • High School Diploma or equivalent.
About US Tech Solutions:

We are a global staff augmentation firm committed to providing exceptional talent and workforce solutions to our clients.