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Retail Sales Representative

2 months ago

Columbia, Missouri, United States Chico's FAS Full time

Part-time Sales Associate - Chico's

Job Reference: 2895

Brand: Chico's

Category: Retail Sales Associate

Job Type: Part-time

Location: Columbia Mall, Columbia, MO

Employment Type: Part-time

With a network of approximately 1,300 boutiques and outlets across the United States, alongside a robust online presence, our organization thrives on sophisticated technology and resources. We offer diverse career opportunities in various fields, including finance, technology, and merchandising, for talented individuals committed to excellence. Our team of nearly 16,000 associates is dedicated to creating a stylish and social environment that encourages women to express their unique styles.

POSITION OBJECTIVE:

The Sales Associate plays a crucial role in assisting management to foster a customer-centric and product-focused sales culture. This role emphasizes our core values and guiding principles, ensuring an exceptional customer experience while maximizing profitability. We take pride in our work and believe that our teams create an extraordinary workplace for learning and growth.

FUNCTIONAL RESPONSIBILITIES:

Drive for Results:

  • Achieve company sales targets by employing effective sales techniques and sharing product knowledge with customers; assist in merchandise selection based on customer preferences.
  • Stay informed about current promotions and maintain visual and pricing standards.
  • Uphold standards in merchandise handling, presentation, and loss prevention as directed by management.
  • Participate in visual merchandising directives, including monthly store setups and maintenance.

Customer Experience:

  • Exemplify and promote the Most Amazing Personal Service (MAPS) principles, ensuring a seamless omni-channel experience.
  • Address customer concerns promptly and effectively.
  • Facilitate a swift and efficient checkout process, remaining knowledgeable about payment policies, coupon acceptance, returns, and exchanges.
  • Encourage add-on sales, including gift card promotions, at the register.
  • Engage clients in our rewards program.
  • Develop and maintain a loyal customer base through personalized service and wardrobe consultations.
  • Stay updated on current product offerings and fit styles available in-store and online.
  • Maintain regular communication with clients through a customer book.

Operational Excellence:

  • Support restocking efforts to ensure the store remains well-stocked and inviting.
  • Assist with fulfilling merchandise requests.
  • Contribute to visual merchandising efforts, including floor setups and signage placement as instructed.
  • Help maintain the cleanliness and organization of the boutique.

Teamwork and Growth:

  • Encourage an inclusive and collaborative approach to problem-solving.
  • Seek opportunities for personal development and actively request feedback.
  • Perform other duties as assigned.

QUALIFICATIONS:

  • High School diploma or equivalent.
  • Previous retail or sales experience is preferred.
  • Must be at least 18 years old.
  • Strong communication and customer service skills.
  • Able to adapt to technology utilized by the company.
  • Excellent organizational skills and the ability to multitask in a fast-paced environment.
  • Effective communication with customers, associates, and management.
  • Regular attendance is essential to meet company objectives; flexibility to work evenings, weekends, and holidays is required.

PHYSICAL REQUIREMENTS:

  • Constant walking/standing throughout the shift.
  • Occasional lifting of up to 50 lbs. (1-33% of the shift).
  • Frequent climbing (34%-66% of the shift).

We are continuously accepting applications for exceptional talent to join our store teams. When positions become available, we will review applications to find the best match for our requirements. Accommodation is available for applicants with disabilities during the application process.