Clinical Services Manager

4 weeks ago

SaintPriestlaPlaine, Nouvelle-Aquitaine, United States EMS of Virginia (Educating, Mentoring, Success) Full time
Job Description

Clinical Specialist – Community Based & Substance Abuse Services


As a Clinical Specialist with EMS of Virginia (Educating, Mentoring, Success), you will provide supervision to clinical staff and direct clinical work with clients. The incumbent is responsible for the direct oversight and supervision of a team of CSAC level Clinicians, as well as the potential for QMHPs of Community Based Services to balance the role, as company needs adjust. The incumbent performs tasks to provide mental health and substance abuse services to clients of EMS of Virginia. These services may be provided in an outpatient clinic or in the client's home or the community.


Key Responsibilities:

  • Responsible for following through with referrals and completing assessments (initial, reassessments, comprehensive assessments)
  • Responsible for case assignment and maintenance of client care
  • Ensures that billable hours are achieved for clients assigned to counselors under his/her supervision
  • Assists with service authorization requests
  • Identifies and finds solutions for problems with service delivery
  • Interviews and hires new staff
  • Responsible for the training and development of staff
  • Provides weekly administrative and clinical supervision to staff
  • Plans and facilitates weekly team meetings and group supervision
  • Completes clinical supervision notes and logs
  • Evaluates staff performance
  • Works with Clinical Supervisor II and Director on personnel decisions, including position appointments, terminations, issues, and disciplinary actions
  • Works with the team on devising policies and procedures to ensure sufficient and effective services and compliance with all applicable rules, regulations, and statutes
  • Responsible for providing individual and group therapy
  • Responsible for completing case management tasks for assigned clients
  • Responsible for reviewing treatment plans and progress notes
  • Oversees the management of client and records and compliance
  • Performs routine chart audits
  • Oversees intern supervision and field opportunities
  • Supports marketing efforts of company; leads marketing efforts for substance abuse services
  • Follows up on inquiries for assistance from clients to gather resources and provide information to staff and clients
  • Is the subject matter expert for substance abuse services and takes the lead in development and implementation of programming
  • Provides support and follow through on overall service and operational compliance in collaboration with Clinical Supervisor II, Director, and Company Owners


Working Conditions:

  • A. Hazards
  • May interact with challenging family situations
  • B. Environment
  • Office and Virtual
  • Field
  • C. Physical Effort
  • Minimal

This is a hybrid position with options for telework.


Requirements:

  • Candidate must be licensed or licensed-eligible as an LPC or LCSW to provide clinical services by the State of Virginia, with experience providing mental health and substance abuse services. CSAC certification, or higher, also desired for this position.
  • Candidate should have experience with staff supervision, program compliance, and program development using ASAM levels of care, with the ability to provide subject matter expertise and overall program guidance as EMS of Virginia establishes and builds substance abuse service programs.
  • Ability to set strategic objectives for mid-size social service organization; working knowledge of human services system, roles of human services personnel, and relevant community resources; ability to screen, hire, manage, and evaluate staff; ability to conduct and facilitate meetings; knowledge of the principles, and techniques of counseling services to youth, families, and adults with mental illness and substance abuse concerns; ability to maintain effective working relationships with other social services providers, service purchasers, and clients; ability to communicate effectively both orally and in writing.


Benefits:

  • Health: medical, dental, vision, life insurance, cancer insurance, critical illness insurance; Healthiest You / Teledoc (full-time)
  • PTO: 80 hours per year to start (full-time)
  • 10 paid holidays per year (full-time)
  • Retirement: IRA with up to 3% company match
  • Hybrid work with flexibility
  • Pay range: $28-$32 / hour
  • Join a Top Workplace as recognized in the Richmond Times-Dispatch for the past 3 years

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