Automotive Service Representative

2 weeks ago


Ponca City, Oklahoma, United States Oklahoma Employer Full time
Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service/Front Counter Sales representative at Take Ten Tire and Lube in Ponca City. As the face of our company, you will be responsible for providing exceptional customer service, meeting sales objectives, and performing administrative tasks with accuracy and efficiency.

Key Responsibilities:

• Greet every service customer in a friendly and courteous manner
• Listen to customers' concerns and offer logical diagnostic services or repairs
• Provide accurate estimates and maintain communication with technicians and shop foreman
• Handle customer complaints and make policy adjustments within established guidelines
• Answer incoming calls and make every effort to satisfy the caller's inquiry
• Write and complete work orders, explain work done, and collect payments
• Strive to ensure every customer is satisfied with the level of service

Requirements:

• Customer Service background
• Automotive background
• Ability to stand for long periods and work with computer system
• Learn Tiremaster program

What We Offer:

• Competitive compensation package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment

Apply Today:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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