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Automotive Sales Service Representative

4 weeks ago

Elk City, Oklahoma, United States Motion Tire Company LLC Full time
Job Summary

We are seeking a highly skilled and customer-focused Automotive Sales Service Representative to join our team at Motion Tire Company LLC.

The ideal candidate will have excellent communication skills, a strong understanding of automotive sales and service, and the ability to work effectively in a fast-paced environment.

Responsibilities
  • Promptly answer all inbound phone calls and greet customers in a friendly and professional manner.
  • Determine the nature of customer problems and create repair orders detailing service to be performed or merchandise to be sold.
  • Obtain customer approval for service before delivering orders to service personnel.
  • Review completed repairs or services performed with customers and collect payment.
  • Maintain a clean and organized showroom and restock display as needed.
  • Perform daily cash and sales procedures at the close of business day.
  • Comply with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations.
Requirements
  • High School graduate or comparable vocational training.
  • Knowledge of computerized sales and marketing software.
  • Knowledge of auto/truck tire, lubrication and maintenance issues.
  • Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions.
Preferred Qualifications
  • 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance.
  • 3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment.
  • Experience as a vehicle mechanic or lubrication technician.

We offer a competitive salary, excellent training and development opportunities, and a fun and friendly work environment. If you are a motivated and customer-focused individual who is passionate about automotive sales and service, we encourage you to apply for this exciting opportunity.