Pharmacy Operations Associate

6 days ago


Carlisle, Pennsylvania, United States Peapod Digital Labs Full time
About the Role

We are seeking a highly skilled Pharmacy Support Specialist to join our team at Peapod Digital Labs. As a Pharmacy Support Specialist, you will play a critical role in ensuring the smooth operation of our pharmacy services.

Key Responsibilities
  • Central Processing Functions: Process new prescriptions received from physicians and the internet or IVR system.
  • Refill Management: Handle "refill too soon" issues with patients and insurance carriers.
  • Help Desk Functions: Resolve a wide variety of processing issues for our pharmacies, including third-party processing issues, password resets, and technical support.
  • System Maintenance: Maintain IVR hours of operation for holidays, refill reminder maintenance, daily audit feeds to Surescripts, PSA, E-Sig, and Adheris, monthly Medispan testing, and other related duties.
Requirements
  • Education: High School or GED
  • Experience: 2-4 years of experience in a related field
  • Authorization: Currently authorized to work in the United States on a full-time basis
  • Schedule: 4-10 hour days with rotating weekends, flexible/hybrid work schedule with 2 in-person days at one of our core locations


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