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Director, Business Development and Growth

2 months ago

Mableton, Georgia, United States SquareTrade Full time
About the Role

We are seeking a highly skilled and experienced Director to join our Channel Management Team at SquareTrade. As a key member of our team, you will be responsible for driving growth initiatives, profitability, and account maintenance for one of our largest retail partnerships.

Key Responsibilities
  • Strategy Development: Define and implement strategies to deliver performance promises and drive business growth.
  • Initiative Planning and Implementation: Develop and execute plans to launch joint-growth and profitability initiatives, ensuring objectives are met and stakeholders are engaged.
  • Customer Experience: Collaborate with cross-functional teams to deliver exceptional customer experiences, from path-to-purchase to post-purchase support.
  • Retail Execution and Channel Marketing: Partner with Retail Execution and Merchandising teams to increase in-store customer awareness and online sales.
  • Account Support: Provide strategic support on various activities, including reporting, content development, event planning, and project management.
  • Product and Service Innovations: Develop a deep understanding of our business and drive innovation through new product and service ideas.
  • Competitive Analysis: Conduct in-depth analysis of the retail partner environment to ensure SquareTrade maintains its competitive advantage.
Requirements
  • Intellectually Curious: Passionate about asking questions, understanding corporate strategy, and driving research.
  • Results-Driven: Ambitious and scrappy, with a proven track record of delivering results and motivating others to do the same.
  • Strategic Thinker: Able to operate at both the strategic and tactical levels, with a strong understanding of business operations and management.
  • Strong Communication Skills: Excellent written and verbal communication skills, with experience creating engaging presentations and reports.
  • Leadership Experience: Proven ability to lead and motivate cross-functional teams, with a strong track record of driving business growth and innovation.
What We Offer
  • Competitive Compensation and Benefits: Comprehensive medical, dental, and vision coverage, as well as a 401(k) matching program.
  • Professional Development Opportunities: Access to career experience programs, tuition reimbursement, and unlimited online courses to support your growth.
  • Flexible Work Arrangements: Hybrid work arrangements, including remote work options and flexible paid time off.
  • Supportive Leave Policies: Paid parental, grieving, and loss leave, as well as domestic violence protected leave.
  • Reimbursement and Perks: Reimbursement for in-home office setup, $80 monthly internet connectivity stipend, and various corporate perks and discounts.