Pet Care Specialist

3 weeks ago


Severna Park, Maryland, United States Petco Full time

Create a brighter future for pets and their owners by joining our team at Petco. As a Sales Associate, you will play a key role in providing exceptional customer service and ensuring a positive shopping experience for our guests.

  • Engage with customers to understand their needs and provide personalized recommendations.
  • Assist customers in selecting the right products for their pets, ensuring they have a great shopping experience.
  • Demonstrate a genuine interest in animal welfare and provide expert advice on pet care and nutrition.
  • Process transactions efficiently and effectively, creating a seamless shopping experience for our guests.
  • Develop relationships with customers to drive repeat business and increase sales.
  • Contribute to a safe and inclusive work environment, adhering to our safety protocols and procedures.

Key Responsibilities

  • Provide exceptional customer service, ensuring a positive shopping experience for our guests.
  • Assist customers in selecting the right products for their pets, ensuring they have a great shopping experience.
  • Demonstrate a genuine interest in animal welfare and provide expert advice on pet care and nutrition.
  • Process transactions efficiently and effectively, creating a seamless shopping experience for our guests.
  • Develop relationships with customers to drive repeat business and increase sales.
  • Contribute to a safe and inclusive work environment, adhering to our safety protocols and procedures.

Requirements

  • Ability to work successfully within a team, demonstrating a professional appearance and demeanor.
  • Demonstrate a keen and genuine interest in animals and their care.
  • Good interpersonal and verbal communication skills, necessary for interacting with the public and other partners and leaders within the store.

Preferred Qualifications

  • Prior experience in sales, retail, or a related field.
  • High level of knowledge of pet nutrition and aptitude for sales techniques.

Work Environment

The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise, and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose a risk of injury to customers, pets, and Petco personnel. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends, and some overnights and holidays.

Equal Opportunity Employer

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.



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