Customer Service Advisor

1 week ago


Ipswich, Massachusetts, United States Blue Square Marketing Ltd Full time

About Blue Square Marketing Ltd

We're a retail marketing agency that combines the power of people, technology, and consumer insight to deliver moments that matter.

Job Details

Customer Service Retail Advisor - Ipswich

Job Description

We're looking for a personable and friendly individual to join our team as a Customer Service Retail Advisor. As a key member of our team, you will be responsible for engaging and interacting with customers, ensuring their needs are met, and providing an exceptional customer experience.

Key Responsibilities

  1. Provide excellent customer service, ensuring customers leave with a lasting impression of our brand.
  2. Work collaboratively with colleagues to achieve sales targets and drive business growth.
  3. Develop and maintain a deep understanding of our products and services, enabling you to provide informed advice and recommendations to customers.
  4. Stay up-to-date with industry trends and competitor activity, using this knowledge to inform your sales approach and improve customer engagement.
  5. Contribute to the development of our sales and customer service strategies, working closely with the wider team to drive business success.

Requirements

  • Previous retail or sales experience, with a proven track record of delivering excellent customer service.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • A self-motivated and flexible individual, able to work effectively in a fast-paced environment.
  • Able to work a variety of shift patterns, including evenings and weekends, to meet the needs of our business.

What We Offer

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and innovative company, driving growth and success in the retail marketing sector.
  • A comprehensive induction program, ensuring you have the skills and knowledge needed to excel in your role.
  • Ongoing training and development opportunities, helping you to grow and progress your career.

How to Apply

If you're a motivated and customer-focused individual, with a passion for delivering exceptional service, we'd love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact details].



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