Automotive Service Consultant

1 month ago


Boynton Beach, Florida, United States Palm Beach Tire Inc Full time
Job Overview

Palm Beach Tire Inc is seeking a highly skilled and customer-focused Automotive Service Consultant to join our team. As a key member of our service department, you will be responsible for providing exceptional customer service, resolving customer concerns, and ensuring a seamless experience for our valued clients.

Key Responsibilities:

  • Respond to customer inquiries and concerns in a timely and professional manner
  • Accurately record customer interactions and data into our Dealer Management System
  • Coordinate vehicle maintenance and repairs, ensuring timely completion and customer satisfaction
  • Communicate effectively with customers, providing regular updates and follow-up on services performed
  • Order parts and materials as needed to support vehicle maintenance and repairs

Requirements:

  • High school diploma or equivalent required; associate degree or certificate in automotive technology preferred
  • 2+ years of experience in retail automotive service, with a focus on customer service and technical skills
  • Valid driver's license and safe driving record required
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction


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