Customer Service Cashier
2 months ago
SpeeDee Oil Change has been a trusted name in automotive services since its inception. With a commitment to quality and customer satisfaction, we have expanded from a single location to over 150 franchises, offering a range of services from oil changes to complete vehicle maintenance.
What Sets Us Apart?
- Locally Owned and Operated
- Exceptional Service Quality
- Comprehensive Training Programs
- Free Maintenance Checks
- Transparent Pricing
The Cashier plays a vital role in fostering positive customer relationships and ensuring accurate transaction processing. This position involves various responsibilities that contribute to the overall customer experience and operational efficiency.
Qualifications
- Dedication to providing outstanding service
- Experience in retail; automotive knowledge is a plus
- Strong communication skills with a friendly demeanor
- Positive attitude and strong work ethic
- Basic proficiency in computer and office tasks
- Professional appearance and good phone etiquette
Customer Engagement
- Welcomes customers warmly and assists them in a professional manner
- Communicates service offerings and pricing clearly to enhance customer satisfaction
- Processes transactions accurately and reviews service details with customers
- Addresses customer inquiries by coordinating with technical staff as needed
- Promotes available services and maintains marketing initiatives
- Answers phone calls following company protocols
- Collaborates with team members to ensure a high standard of customer service
- Keeps the customer service area organized and clean
- Ensures restrooms are well-maintained for customer use
- Manages work orders and appointments as required
- Adheres to operational guidelines and policies
- Maintains office systems and manages daily cash transactions
- Opportunities for career advancement
- Community-focused business environment
- Commitment to safety and quality
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