Retail Store Manager
1 month ago
Blufox Mobile, the largest branded partner for Comcast XFINITY services, is seeking a dynamic Retail Store Manager to join our team. With multiple locations across the country and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.
Key Responsibilities:- Maximize sales in the assigned retail location by leading a team of sales representatives.
- Utilize best practices for product positioning, account analysis, promotional offers, and customer service.
- Analyze the business of the retail location and implement practices to fulfill goals.
- Recruit and train sales reps, manage key KPIs from the sales report, and maintain high Net Promoter Scores (NPS).
- Implement weekly and monthly sales incentives to meet and exceed growth objectives.
- Work with the Operations team to improve the cost-effectiveness of operations.
- Manage inventory for mobile devices, core cable products, and accessories.
- Follow cash handling policies and procedures, exceptions reporting, etc.
- Ensure excellence in customer service with every customer contact.
- Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs.
- High School diploma or equivalent.
- 3-5 years of sales experience required.
- Wireless/Cable/Retail sales experience preferred.
- Ability to stand for long periods of time.
- Ability to lift objects weighing up to 25lbs.
- Reliable transportation.
- Full Time (min 45 hours), Open Availability.
- Medical, Dental, Vision, 401k.
- Paid training.
- Vacation, Sick, and Personal Time OFF.
- Opportunities for promotion.
- Comfortable, state-of-the-art workspace.
- Blufox ESOP (Employee Stock Ownership Program) for select stores.
- Annual "Blufox Winners Circle" trip to Mexico for top performers.
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