Retail Store Manager

1 month ago


Canton, Ohio, United States Blufox Mobile Full time
Xfinity Retail Store Manager

Blufox Mobile, the largest branded partner for Comcast XFINITY services, is seeking a dynamic Retail Store Manager to join our team. With multiple locations across the country and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.

Key Responsibilities:
  • Maximize sales in the assigned retail location by leading a team of sales representatives.
  • Utilize best practices for product positioning, account analysis, promotional offers, and customer service.
  • Analyze the business of the retail location and implement practices to fulfill goals.
  • Recruit and train sales reps, manage key KPIs from the sales report, and maintain high Net Promoter Scores (NPS).
  • Implement weekly and monthly sales incentives to meet and exceed growth objectives.
  • Work with the Operations team to improve the cost-effectiveness of operations.
  • Manage inventory for mobile devices, core cable products, and accessories.
  • Follow cash handling policies and procedures, exceptions reporting, etc.
  • Ensure excellence in customer service with every customer contact.
  • Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs.
Requirements:
  • High School diploma or equivalent.
  • 3-5 years of sales experience required.
  • Wireless/Cable/Retail sales experience preferred.
  • Ability to stand for long periods of time.
  • Ability to lift objects weighing up to 25lbs.
  • Reliable transportation.
  • Full Time (min 45 hours), Open Availability.
Benefits:
  • Medical, Dental, Vision, 401k.
  • Paid training.
  • Vacation, Sick, and Personal Time OFF.
  • Opportunities for promotion.
  • Comfortable, state-of-the-art workspace.
  • Blufox ESOP (Employee Stock Ownership Program) for select stores.
  • Annual "Blufox Winners Circle" trip to Mexico for top performers.


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