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Receptionist for Hospitality Services

2 months ago

Temple, Texas, United States Americas Best Value Inn Full time
Position Overview:
We are looking for a courteous and dependable Receptionist to manage the front office at Americas Best Value Inn.

The ideal candidate will be tasked with overseeing the reception area, ensuring that visitors receive a friendly greeting and a pleasant experience.

Key Responsibilities:
  • Facilitating the check-in and check-out process for guests.
  • Handling and confirming reservations made through various channels.
  • Validating payment methods during the check-in procedure.
  • Allocating rooms to guests and informing them of available promotions.
  • Providing information regarding the inn and nearby attractions.
  • Acting as a host for events and conferences conducted at the inn.
  • Maintaining positive interactions with guests at all times.
  • Coordinating with housekeeping, maintenance, and other departments to meet guest needs.
  • Communicating with the previous shift to ensure a smooth transition of guest arrivals and reservations.
  • Assisting with laundry duties as needed.
Qualifications:
  • High school diploma or equivalent.
  • Prior experience in the hospitality sector is preferred.
  • Excellent written and verbal communication abilities.
  • Professional appearance and demeanor.
  • Proficiency in Microsoft Office applications.
  • Willingness to learn and adapt on the job.
  • Outstanding customer service skills.
  • Reliability and punctuality are essential.

If you are dedicated to delivering exceptional customer service and possess a strong attention to detail, we welcome your application for this rewarding position.