Senior Communications Manager

4 weeks ago


New York, New York, United States Webster Financial Corporation Full time

At Webster Financial Corporation, we're committed to putting people first and helping individuals, families, businesses, and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities.

As a Senior Communications Manager, you will oversee the management and implementation of external communications programs and activities, including public relations, media relations, content creation, reputation management, and thought leadership efforts for Webster, specifically HSA Bank, a division of Webster Bank.

Key responsibilities include:

  • Leading day-to-day account management for HSA Bank's external public relations agency, prioritizing and budgeting initiatives to deliver results on-time and on-budget.
  • Creating and managing thought leadership efforts, including byline content creation, social media post development, and fostering partnerships with the HSAB marketing team and leadership team.
  • Managing oversight of the company's reputation award program, including award sourcing, coordinating awards strategy with direct supervisor, and developing corporate and colleague award submissions.
  • Assisting direct supervisor with account management and priorities for Webster's external public relations firm and contractors, providing coordination and support on crisis communications and issues management, and business continuity planning and counsel.
  • Coordinating internally with line of business product/partnership efforts and marketing team on integrated projects.
  • Supporting other corporate/financial communications on behalf of Webster's holding company.

We are an equal opportunity employer and welcome applications from all qualified candidates.



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