Field Service Engineer

3 weeks ago


Columbia, South Carolina, United States Cenero Full time

Job Summary

The Field Service Engineer will be responsible for diagnosing and repairing various types of audiovisual, videoconferencing, and IT related systems. This role requires strong technical skills, attention to detail, and excellent communication abilities.

Key Responsibilities

  • Diagnose and repair audiovisual, videoconferencing, and IT related system problems
  • Provide technical support and training to clients and Cenero personnel
  • Configure and program equipment for various applications
  • Interface with manufacturers to identify and resolve issues
  • Make recommendations on whether to repair or replace defective products
  • Effectively communicate and document activities

Requirements

  • Bachelor's degree in an appropriate field or equivalent experience
  • At least two years of related experience and/or training
  • Knowledge of various types of audiovisual and related systems
  • General knowledge of ISDN T1/E1, Ethernet, and H.320, H.323, and SIP protocols
  • Strong attention to detail and organizational skills
  • Ability to work independently or part of a team

Certifications and Training

  • CTS General Certification (preferred)
  • Biamp/QSC Certification (preferred)
  • Crestron Toolbox and CTI-P101 Certificate or higher (preferred)

Benefits and Perks

  • Competitive salary
  • Industry-leading healthcare coverage
  • 401K plan with company match
  • Tuition assistance programs
  • Flexible work environment
  • On-site gym and weight room


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