Security Control Center Operator: 3rd Shift

4 days ago


Milwaukee, Wisconsin, United States Northwestern Mutual Full time
Job Summary

We are seeking a highly skilled Security Control Center Operator to join our team at Northwestern Mutual. As a key member of our security operations team, you will be responsible for monitoring and analyzing security data to ensure the safety and security of our workforce, facilities, and assets.

Key Responsibilities
  • Monitor and analyze security data from various sources, including video surveillance and access control systems.
  • Respond to security incidents and emergencies, including dispatching security personnel and coordinating with other departments as needed.
  • Provide excellent customer service to Northwestern Mutual employees, guests, and visitors.
  • Collaborate with security partners and other departments to ensure efficient departmental operations and officer safety.
  • Rotate through posts in our enterprise security control centers, patrol our campuses, and assist at the main lobbies and Company special events.
Requirements
  • High School Graduate or GED required; College degree preferred.
  • AED/CPR certified within first 90 days.
  • A minimum of two years of experience in a corporate or professional environment that includes performance under demanding conditions.
  • Excellent customer service in a professional environment.
  • Experience using video management and access control systems.
  • Proficiency in Microsoft suite of products.
  • Proficient in reading and writing English language.
  • Experience as a risk or intelligence analyst desirable.
  • Valid driver's license with an acceptable driving record.
Physical Requirements

Lift with assist barricades 10-30#, infrequent. Lift/carry CO2 extinguishers 20# for 500 feet, infrequent. Lift/carry traffic cones 3-8#, infrequent. Lift/carry ERT bags 15#, infrequent. Lift/carry with assist a person during Emergency Response activities up to 250#, rare. Walk up to 7 hours per shift when on patrol. Climb up to 500 steps per shift when on patrol. May require use of feet to operate a vehicle.

Weight Requirements
  • Up to 80 lbs - Infrequently/Occasionally

#IN-POST #LI-POST #LI-ONSITE

Compensation Range

Pay Range - Start: $15.95. Pay Range - End: $29.63. Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment.



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