Security Officer

4 days ago

Milwaukee, Wisconsin, United States Milwaukee Art Museum Inc Full time
Job Title: 1st Shift Security Officer

Job Summary:

We are seeking a highly motivated and detail-oriented 1st Shift Security Officer to join our team at the Milwaukee Art Museum. As a Security Officer, you will be responsible for ensuring the safety and security of our visitors, staff, and artwork.

Key Responsibilities:

  • Provide security services for galleries, public spaces, meeting rooms, offices, storage areas, traffic corridors, and physical plants.
  • Regulate and control traffic through galleries, public spaces, as well as vehicular traffic on Art Museum Drive and the underground garage.
  • Ensure the smooth operation of special events, previews, and receptions.
  • Observe artwork for change of any kind and report problems to supervisor immediately.
  • Provide professional, polite, and courteous services to guests and clients while helping to ensure their safety and enjoyment while visiting the museum.
  • Enthusiastically welcome and interact with visitors to our campus, tactfully informing them of rules, regulations, and proper conduct while in the museum.
  • Maintain knowledge of current policies, procedures, and security system operations to correctly implement actions for protection of artwork, security of facilities, and the safety and protection of Museum staff and visitors.
  • Decisively respond to assigned calls for service, alarms, emergent situations, and critical incidents, determining appropriate action and remedy the situation in accordance with established training/standards.
  • Enhance campus safety by expressing ownership of our property and its image, monitoring and reporting lighting and building maintenance issues, removing litter, identifying and/or removing vandalism.
  • Upon assignment, lead and/or provide support for investigative matters, applying specialized skills and training in managing incidents, filing incident reports.
  • Act as a first responder to all fire and life safety-related incidents, administering first aid and life support (e.g., AED and CPR) to victims, ensuring affected areas are secure pending the arrival of emergency services and controlling access until relieved.
  • Participate in special event security and other unique assignments as directed.
  • Perform a number of community service functions, including serving as an informational and public service resource for visitors, ensuring facilities are accessed and secured at appropriate times, conducting inspections and submitting reports regarding risk and safety hazards, damage to facilities, and museum cultural artifacts.
  • As assigned, monitor Department's communication and surveillance center, answering all incoming calls for service and emergencies in a prompt and professional manner, dispatching staff as required, coordinating radio communications between center and field-based units, actively monitoring technical security systems, including access controls, intrusion, fire/life safety, and surveillance, contacting outside emergency service agencies as needed, completing communication and activity logs.
  • Properly maintain department-issued equipment and uniforms.
  • Perform other duties as assigned.

Requirements:

Physical Requirements:

  • Incumbent must be able to effectively operate position-specific safety and security equipment.
  • Incumbent must be able to lift and drag various weights, including an adult person, routinely walk distances, bend, climb stairs, run, and possess strength to restrain and/or bring others under physical control. Occasionally, position may require individual to respond to critical incidents necessitating a higher level of physical exertion and rigor.

Equal Employment Opportunity:

The Milwaukee Art Museum is an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, disability, age, veteran status, gender, gender identity or expression, sexual orientation, and other protected status as required by applicable law.

We are committed to recruiting, developing, compensating, and retaining professional staff that reflect our community. We aspire to be a diverse workplace where talented people want to come, stay, and do their best work.

We stand committed to the work ahead, informed by our community, which we will support with our best thinking, our deepest empathy, and the courage to embody the convictions shared in our Strategic Direction.

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