Home Care Liaison

3 days ago

Fall River, Massachusetts, United States Associated Home Care Full time
About Associated Home Care

Associated Home Care is a mission-driven organization dedicated to improving the lives of seniors as they age. We provide comprehensive, vetted, and coordinated in-home service networks that are high-touch, tech-enabled, compassionate, and extremely well managed.

The Opportunity

We are seeking a highly motivated and results-driven Home Care Liaison to lead our private pay growth expansion efforts throughout MA and Seacoast NH. As a key member of our team, you will be responsible for driving revenue growth in assigned territory by acquiring new business, enhancing market share, and fostering client relationships.

Essential Duties and Responsibilities
  • Conduct all aspects of the sales process from prospecting to strategic account management, assessing client needs, delivering service presentations, client/family consults, and ensuring timely follow-up
  • Crafting quarterly business plans to align with growth objectives
  • Meeting and surpassing admission targets as directed by Senior Leadership by achieving new revenue objectives within assigned territory
  • Demonstrating empathy while understanding the needs of potential clients, while effectively communicating the benefits of our non-medical home care services and addressing objections
  • Maintain all sales activities using CRM software
  • Collaborating daily with Intake and Case Management teams to streamline care coordination and client admissions
  • Adhering to established sales and marketing strategies while receiving constructive feedback for continuous enhancement
  • Work with sales and marketing management on initiatives focused on customer creation and relationship building
  • Monitoring competitor activities and market trends to inform strategic decision-making
  • Representing the company as a knowledgeable resource for Home Care services in a professional manner
  • Perform other duties as assigned
Required Qualifications and Skills
  • 3-5 years of measured success in Sales and Marketing
  • Preferred experience in Home Health, Home Care or Hospice preferred
  • A bachelor's degree
  • Experience working with a CRM system
  • A self-starter with a strong work ethic and a desire to succeed
  • Strong verbal and written communication skills
  • A sense of urgency to convert leads and solve complex problems
  • Ability to collaborate effectively with internal and external stakeholders
  • Valid drivers license and reliable transportation
Benefits
  • 401k
  • Medical, Vision & Dental Insurance
  • PTO, Sick Time, Floating Holidays

Associated Home Care is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.

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