Home Care Liaison

2 days ago

Fall River, Massachusetts, United States Associated Home Care Full time
About Associated Home Care

Associated Home Care is a mission-driven organization dedicated to improving the lives of seniors as they age. We provide a comprehensive, vetted, and coordinated in-home service network that is high-touch, tech-enabled, compassionate, and extremely well managed.

The Opportunity

We are seeking a highly motivated and results-driven Home Care Liaison to lead our private pay growth expansion efforts throughout MA and Seacoast NH. As a key member of our team, you will drive revenue growth in assigned territory by acquiring new business, enhancing market share, and fostering client relationships.

Key Responsibilities
  • Conduct all aspects of the sales process from prospecting to strategic account management, assessing client needs, delivering service presentations, client/family consults, and ensuring timely follow-up
  • Craft quarterly business plans to align with growth objectives
  • Meet and surpass admission targets as directed by Senior Leadership by achieving new revenue objectives within assigned territory
  • Demonstrate empathy while understanding the needs of potential clients, effectively communicating the benefits of our non-medical home care services, and addressing objections
  • Maintain all sales activities using CRM software
  • Collaborate daily with Intake and Case Management teams to streamline care coordination and client admissions
  • Adhere to established sales and marketing strategies while receiving constructive feedback for continuous enhancement
  • Work with sales and marketing management on initiatives focused on customer creation and relationship building
  • Monitor competitor activities and market trends to inform strategic decision-making
  • Represent the company as a knowledgeable resource for Home Care services in a professional manner
Requirements
  • 3-5 years of measured success in Sales and Marketing
  • Preferred experience in Home Health, Home Care, or Hospice
  • A bachelor's degree
  • Experience working with a CRM system
  • A self-starter with a strong work ethic and a desire to succeed
  • Strong verbal and written communication skills
  • A sense of urgency to convert leads and solve complex problems
  • Ability to collaborate effectively with internal and external stakeholders
  • Valid drivers license and reliable transportation
Benefits
  • 401k
  • Medical, Vision & Dental Insurance
  • PTO, Sick Time, Floating Holidays

Associated Home Care is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.

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