Optical Sales Associate

4 weeks ago


Marshfield, Wisconsin, United States Shopko Optical Full time
Job Summary

Shopko Optical is seeking a highly motivated and customer-focused Optical Sales Associate to join our team in Marshfield, WI. As a key member of our team, you will be responsible for providing exceptional patient and customer service, selecting and ordering eyewear, and maintaining a high level of product knowledge.

Key Responsibilities
  • Provide excellent customer and patient service, ensuring a positive experience for every customer
  • Analyze patient eyewear needs and recommend specific lenses, lens coatings, and frames to satisfy their needs
  • Assist patients in selecting frames, ensuring they are coordinated with facial and eye measurements and optical prescriptions
  • Order and dispense eyewear accurately and professionally
  • Assist patients with proper frame repairs and adjustments, and show them how to insert, remove, and care for their contact lenses
  • Assist Optometrist with case histories and screenings
  • Maintain a complete knowledge of third-party plans and claims, and explain promotions and special lens offerings to patients and customers
  • Balance accounts, prepare work orders, and process medical billing information
  • Ensure proper merchandising of frame inventory
Requirements
  • High School Graduate or equivalent
  • Maintain license as required by state
  • Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
  • Able to read and write at a high school graduate level
  • Able to sit or stand for extended periods of time
  • Able to operate various office equipment, including personal computers, telephones, fax machines, copiers, etc.
  • Ability to lift 10 to 20 pounds
  • Ability to see (Near, Distance, Color, and Depth Perception)
  • Manual and finger dexterity, as well as hand/arm steadiness
  • Ability to grip and hold items
  • Good eye and hand coordination
  • Able to operate a cash register, various optical equipment, and tools
  • Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
  • Able to travel independently to support Company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.



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